Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Diversity and inclusion initiatives
Job Description
Marriott International is a global leader in the hospitality industry, known for its commitment to delivering outstanding guest experiences across a wide portfolio of hotel brands. Among these brands, JW Marriott stands out as part of Marriott's luxury collection, featuring over 100 properties in gateway cities and distinctive resort locations worldwide. JW Marriott emphasizes a culture where associates come first, recognizing that employee satisfaction directly impacts guest happiness. The brand fosters an environment filled with confidence, innovation, and genuine hospitality inspired by the legacy of founder J. Willard Marriott. Marriott International prides itself on providing a diverse and inclusive workplace where associates are valued for their unique backgrounds and experiences, creating a vibrant community within each of its hotels.
Located in Plano, Texas, the JW Marriott hotel seeks to maintain its reputation for delivering 'Wonderful Hospitality. Always.' by hiring a Full-Time Guest Environment Expert. This non-management role is integral to the daily operation and guest satisfaction at the hotel. The Guest Environment Expert is responsible for maintaining the cleanliness and overall appearance of guest rooms and public spaces, ensuring that every area contributes to a memorable, high-quality guest experience. Beyond just cleaning, the role involves delivering guest requests promptly and efficiently, stocking necessary supplies, and ensuring that standards of safety, privacy, and professionalism are consistently upheld.
The position requires associates to be physically active, standing, sitting, or walking for extended periods and performing hands-on tasks such as lifting and moving objects up to 50 pounds without assistance. This role is vital to sustaining the atmosphere of elegance and comfort that JW Marriott is known for, contributing to a seamless and enjoyable experience for guests. Marriott International is committed to equal employment opportunities and encourages applications from diverse candidates, emphasizing inclusivity and fairness in hiring practices.
Located in Plano, Texas, the JW Marriott hotel seeks to maintain its reputation for delivering 'Wonderful Hospitality. Always.' by hiring a Full-Time Guest Environment Expert. This non-management role is integral to the daily operation and guest satisfaction at the hotel. The Guest Environment Expert is responsible for maintaining the cleanliness and overall appearance of guest rooms and public spaces, ensuring that every area contributes to a memorable, high-quality guest experience. Beyond just cleaning, the role involves delivering guest requests promptly and efficiently, stocking necessary supplies, and ensuring that standards of safety, privacy, and professionalism are consistently upheld.
The position requires associates to be physically active, standing, sitting, or walking for extended periods and performing hands-on tasks such as lifting and moving objects up to 50 pounds without assistance. This role is vital to sustaining the atmosphere of elegance and comfort that JW Marriott is known for, contributing to a seamless and enjoyable experience for guests. Marriott International is committed to equal employment opportunities and encourages applications from diverse candidates, emphasizing inclusivity and fairness in hiring practices.
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or similar role preferred
- Ability to stand, sit, or walk for extended periods
- Ability to lift and move objects up to 50 pounds without assistance
- Willingness to work full-time in a fast-paced hotel environment
- Commitment to adhering to company policies and procedures
- Ability to maintain professionalism in appearance and communication
Job Qualifications
- Previous housekeeping or cleaning experience preferred
- Ability to work standing, sitting, or walking for long periods
- Strong attention to detail and commitment to quality
- Good communication and interpersonal skills
- Ability to follow safety and confidentiality protocols
- Basic physical fitness to perform manual tasks
- Ability to work as part of a team and independently
Job Duties
- Maintain cleanliness and appearance of guest rooms and public areas
- Deliver guest requests promptly and courteously
- Stock and replenish housekeeping carts and supplies
- Uphold safety and quality standards consistently
- Ensure professional personal appearance and communication
- Follow company policies and confidentiality requirements
- Perform physical tasks including lifting, carrying, pushing, and pulling items weighing up to 50 pounds
Job Criteria
Experience
No experience required
Job Location
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