Hourly Shift Manager / Team Leader - Hiring Immediately

Chicken Salad Chick is a growing fast-casual restaurant chain specializing in serving quality chicken salad dishes and other Southern-inspired comfort foods in a friendly and inviting environment. Established with a commitment to delivering delicious food and exceptional customer service, Chicken Salad Chick has developed a loyal customer base and continues to expand its footprint across the United States. The company fosters a culture that values teamwork, quality, and guest satisfaction, making it a great place for employees who appreciate working in a dynamic and fast-paced atmosphere.

The position of Hourly Shift Manager / Team Leader at Chicken Salad Chick plays a critical role in supporting the overall restaurant operations by assisting the General Manager and Assistant Manager. This role focuses on ensuring that the restaurant consistently provides guests with an outstanding dining experience by maintaining high food quality standards, superior hospitality, and an energizing work environment for the team. As a Team Leader, you will be involved in managing food preparation, overseeing guest services during shifts, and ensuring that all operational procedures are followed meticulously. This position offers competitive pay complemented by tips, a free meal during your shift, and the opportunity to participate in 401k and Roth retirement plans. The business hours for this role are typically from 10 am to 8 pm, aligning with the restaurant’s peak service periods.

A successful Team Leader is someone who can thrive in a fast-paced environment, skilled at multitasking, communicating effectively with both team members and guests, and who demonstrates excellent punctuality and reliability. The role involves training and coaching hourly employees during shifts, handling administrative responsibilities such as maintaining personnel records and preparing financial reports, and ensuring compliance with food safety and sanitation standards as prescribed by federal, state, and local regulations. Additionally, the Team Leader supports marketing initiatives by promoting specials and company promotions, manages team member assignments during shifts, and ensures the restaurant is clean and operationally sound throughout business hours.

This position requires physical stamina as it includes standing for extended periods and the ability to lift objects up to 40 pounds. Prior experience in restaurant or retail settings is advantageous but not mandatory. The company provides formal Shift Leader training to prepare new leaders for success in this role, equipping them with the skills needed to manage operations and lead a team effectively. With opportunities for career growth and a stimulating working environment, the Hourly Shift Manager / Team Leader role at Chicken Salad Chick is ideal for individuals seeking to develop their management skills in the vibrant food service industry while being part of a supportive and growth-oriented team.