Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Job Description
BURGER KING is a globally recognized fast-food restaurant chain, renowned for delivering high-quality, great-tasting, and affordable food to millions of guests each day. Established in 1954, BURGER KING is the second largest fast food hamburger chain in the world, famous as the original HOME OF THE WHOPPER. The brand's success over more than fifty years is deeply rooted in its commitment to premium ingredients, signature recipes, and providing a family-friendly dining experience that appeals to a broad range of customers. BURGER KING continues to maintain its strong reputation by focusing on operational excellence, exceptional guest service, and cultivating a positive team environment within its restaurants.
The Hourly Shift Coordinator (HSC) role at BURGER KING is a pivotal leadership position responsible for overseeing restaurant operations during assigned shifts. Reporting directly to the Restaurant General Manager (RGM) and Assistant Manager (AM), the HSC serves as the Shift Leader, driving sales and profitability goals while ensuring high standards of guest satisfaction, efficient operations, and effective team management. This role requires a dynamic individual who can balance operational duties with coaching and motivating team members to perform their best. The HSC is entrusted with managing cash controls, inventory inspections, and order deliveries, ensuring all procedures are followed accurately to maintain profitability.
Key responsibilities of the Hourly Shift Coordinator include leading the shift by setting an example and implementing shift plans, motivating team members across various workstations to meet speed of service and quality standards, and actively reviewing restaurant performance to identify areas of success and improvement. The HSC plays a major role in maintaining a clean, safe, and welcoming environment for guests by upholding brand operational standards and championing guest service principles.
The position requires flexible availability to work evenings, weekends, and holidays, along with the ability to handle long or irregular shifts essential for the smooth functioning of the restaurant. The HSC must possess previous experience in quick service restaurants and demonstrate a strong understanding of guest service dynamics. This role is ideal for candidates looking to grow their leadership skills in a fast-paced, customer-focused environment with opportunities to influence restaurant success directly. The employment type and salary details are typically aligned with industry standards for hourly shift supervisory roles within quick service restaurant chains but are not explicitly stated here.
The Hourly Shift Coordinator (HSC) role at BURGER KING is a pivotal leadership position responsible for overseeing restaurant operations during assigned shifts. Reporting directly to the Restaurant General Manager (RGM) and Assistant Manager (AM), the HSC serves as the Shift Leader, driving sales and profitability goals while ensuring high standards of guest satisfaction, efficient operations, and effective team management. This role requires a dynamic individual who can balance operational duties with coaching and motivating team members to perform their best. The HSC is entrusted with managing cash controls, inventory inspections, and order deliveries, ensuring all procedures are followed accurately to maintain profitability.
Key responsibilities of the Hourly Shift Coordinator include leading the shift by setting an example and implementing shift plans, motivating team members across various workstations to meet speed of service and quality standards, and actively reviewing restaurant performance to identify areas of success and improvement. The HSC plays a major role in maintaining a clean, safe, and welcoming environment for guests by upholding brand operational standards and championing guest service principles.
The position requires flexible availability to work evenings, weekends, and holidays, along with the ability to handle long or irregular shifts essential for the smooth functioning of the restaurant. The HSC must possess previous experience in quick service restaurants and demonstrate a strong understanding of guest service dynamics. This role is ideal for candidates looking to grow their leadership skills in a fast-paced, customer-focused environment with opportunities to influence restaurant success directly. The employment type and salary details are typically aligned with industry standards for hourly shift supervisory roles within quick service restaurant chains but are not explicitly stated here.
Job Requirements
- Must be at least eighteen years of age
- high school diploma or GED required
- one to two years of previous quick service restaurant experience
- demonstrated understanding of guest service principles
- available to work evenings, weekends, and holidays
- ability to work long or irregular shifts as needed
Job Qualifications
- Must be at least eighteen years of age
- high school diploma or GED required
- two years of college preferred
- one to two years of previous quick service restaurant experience
- demonstrated understanding of guest service principles
- available to work evenings, weekends, and holidays
- ability to work long or irregular shifts as needed
Job Duties
- Follow all cash control and security procedures
- maintain inventory by performing daily and weekly inspections
- receive inventory truck orders
- motivate and direct team members to exceed guest expectations
- provide coaching and feedback to team members
- set an example by implementing shift plans and driving operational results
- direct efficient and accurate preparation and sale of products
- motivate team members during shifts
- review restaurant results to identify successes and areas for improvement
- ensure the restaurant upholds operational and brand standards
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
