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Hotel Valet Cashier - AM/PM - $14/HR - UF Shands & Hotel Eleo

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Standard Hours
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to delivering exceptional customer experiences within various environments, predominantly focusing on parking and guest services. Established with a commitment to creating positive interactions, Towne Park ensures that each touchpoint with their guests contributes to a memorable experience, emphasizing compassion, professionalism, and efficiency. The company prides itself on being more than just a workplace; it is a community where employees are empowered to create smiles and make a tangible impact on the lives of patients, visitors, guests, and colleagues alike. This philosophy underscores the company's mission to improve service quality continuously and foster a supportive and friendly environment for both its workforce and clients. Towne Park’s business model involves a strong emphasis on hospitality services, where frontline employees play a crucial role in shaping the overall guest experience, establishing the company as a trusted leader in the industry.

The role of Cashier at Towne Park is an essential position responsible for the accurate collection and reconciliation of revenue while providing outstanding hospitality services to every guest. This position requires a pleasant and professional demeanor, ensuring that every customer interaction is met with respect, friendliness, and attentiveness. The Cashier serves as a key point of contact for guests, assisting with inquiries and providing information about onsite and local amenities to enhance the visitor experience. Handling transactions through cash, credit, or direct billing methods, the Cashier must maintain precision and composure, even during high-pressure situations, to ensure accurate financial operations.

This role follows established operational procedures, including reporting and auditing functions related to cash handling, and requires the ability to operate relevant equipment such as registers, gates, and credit card machines. The position offers an hourly base pay of $14 with a structured work schedule from Monday to Friday, split between morning and evening shifts. While seasonal or temporary employees may not be eligible for certain benefits, permanent staff have access to a comprehensive benefits package including accident insurance, critical illness and hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan. The work environment is largely outdoors, necessitating physical stamina and the ability to endure varying weather conditions. Reasonable accommodations can be made for individuals with disabilities to perform the required functions. This role represents an excellent opportunity to join Towne Park's team and make a direct impact by delivering excellent service and operational accuracy daily.

Job Requirements

  • High school diploma or general education degree (GED)
  • One to three month(s) related experience and/or training
  • Basic math skills
  • Must be able to read and write standard English language
  • Must be able to read and comprehend simple instructions, short correspondence and memos
  • Must be able to write simple correspondence
  • Must be able to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to three month(s) related experience and/or training
  • Basic math skills
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed

Job Duties

  • Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor
  • Addresses guests using last names when appropriate
  • Treats guests and associates with courtesy, respect and dignity
  • Maintains accuracy and composure while under pressure
  • Appropriately uses the salutation of the day and welcomes guests to the location
  • Uses proper Towne Park phone etiquette
  • Assists guests with directions and all other inquiries
  • Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Determines guest charges and processes payments via cash, credit, or direct billing
  • Accurately categorizes tickets for audit purposes
  • Collects and reconciles revenue accurately and furnishes payment receipts
  • Completes accurate and timely shift reports
  • Follows all standard operating procedures related to cash banks
  • Operates equipment, including registers, gates, and credit card machines
  • Obtains information about daily events and rates to be charged
  • Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager

Job Criteria

Experience

No experience required


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