Towne Park logo

Hotel Valet Attendants - Embassy Suites San Antonio Riverwalk San Antonio District (Hiring Event: Thursday, July 9th: 9:00am - 2:00pm)

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $9.00 - $11.00
clock

Work Schedule

Standard Hours
Flexible
diamond

Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences and meaningful connections through its services. Established as a pioneer in the hospitality industry, Towne Park has built a reputation for delivering outstanding guest service across numerous locations, including hotels, hospitals, and parking facilities. At its core, the company emphasizes making a positive impact on the lives of patients, visitors, and guests by fostering an environment of friendliness and care. The company culture focuses on teamwork, respect, and customer-centric values, encouraging employees to contribute to a welcoming atmosphere where smiles and satisfaction are the ultimate goals.

Towne Park offers various employment opportunities, including full-time and part-time positions, with flexible scheduling to accommodate a diverse workforce. The company provides competitive compensation that reflects the skills, experience, and location of each candidate, including hourly pay along with tips and possible shift differentials. Employees also have access to a range of benefits, including insurance plans and a 401k savings program, demonstrating Towne Park's commitment to the welfare and professional growth of its team members.

The Guest Service Associate role at Towne Park is a vital position responsible for delivering superior hospitality services, primarily in hotel settings such as the Embassy Suites San Antonio Riverwalk Downtown. This role involves parking and retrieving guest vehicles safely and efficiently, assisting guests with their luggage, and providing friendly, helpful service that enhances the overall guest experience. By greeting guests warmly and attentively, explaining parking policies, and offering directions or assistance with reservations, the Guest Service Associate plays a key role in shaping memorable visits that reflect the company’s high standards.

Candidates for this position will benefit from working in an inclusive, supportive environment that values each employee’s contributions. The role requires a blend of interpersonal skills and practical abilities, including safe driving, careful handling of luggage, and effective communication. The impact of this position extends beyond routine tasks, offering the chance to ease guests’ concerns and create positive moments during their stay. Towne Park’s hiring events provide opportunities for interested individuals to meet with recruiters and learn about the range of roles, work schedules, and career development available within the company. Overall, the Guest Service Associate position is an excellent fit for candidates seeking a rewarding job in the hospitality sector with prospects for growth and meaningful interaction with diverse guests and team members.

Job Requirements

  • High school diploma or GED
  • Valid driver’s license for the applicable state
  • One month related experience or equivalent education and experience
  • Knowledge of customer and personal services principles
  • Ability to read and write standard English
  • Ability to comprehend simple instructions, correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively communicate in one-on-one and small group settings
  • Ability to add, subtract, multiply and divide using American money
  • Ability to understand 24-hour and military time
  • Ability to understand applicable time rates
  • Ability to operate manual transmission (highly desirable)
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state of work or a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for customer and personal services
  • Ability to read, write and comprehend English
  • Ability to present information effectively to guests, clients and employees
  • Ability to perform basic mathematical operations including addition, subtraction, multiplication and division with money
  • Ability to understand 24-hour and military time systems
  • Ability to operate manual transmission highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
  • Acknowledge and greet guests within five feet using professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage
  • Open vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and inquiries
  • Provide information about outlets, meeting rooms, amenities, and local attractions
  • Deliver messages, items or guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures upon guest arrival
  • Issue claim checks after receiving vehicle keys and collect claim checks before returning keys
  • Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef