Hotel Valet Attendant - Hourly + Tips = $15-$18/HR Potential - UF Shands & Hotel Eleo
Job Overview
Compensation
Hourly
Exact $48.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established parking management company known for providing professional parking services to various clients including hotels, airports, commercial developments, and event venues. With a strong dedication to customer satisfaction and operational excellence, Towne Park offers comprehensive parking solutions that ensure convenience and security for guests and visitors. The company emphasizes safety, efficiency, and friendly service as cornerstones of its operations, fostering a workplace environment that values respect, teamwork, and professionalism. Towne Park’s commitment to competitive and fair compensation reflects its goal to attract and retain skilled individuals who contribute to its success as a leading parking services provider.
The role of Guest Service Associate at Towne Park is essential in delivering exceptional hospitality services to guests. This position involves interacting directly with customers, providing a warm and professional atmosphere, and assisting with vehicle parking and retrieval. The Guest Service Associate is tasked with ensuring the safety of guest vehicles while operating adeptly to minimize wait times. Additionally, the role includes assisting guests with luggage handling, providing directions, facilitating transportation arrangements, and delivering guest amenities. The position requires a dependable individual who can maintain a pleasant demeanor, use effective communication, and follow established procedures accurately. Employees in this role work scheduled shifts covering AM and PM hours and are compensated at a rate of $11.50 per hour plus tips ranging from $4 to $48 per hour.
Towne Park also offers its employees opportunities to enroll in various benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine options, and a 401k retirement savings plan, subject to eligibility based on employment classification and hours worked. Although seasonal and temporary employees may not qualify for all benefits, Towne Park supports long-term associates with comprehensive benefits programs that enhance overall job satisfaction. This position requires physical capabilities such as lifting up to 100 pounds, extended standing or sitting, and the ability to work outdoors in various weather conditions. Valid driver’s license and the ability to operate vehicles safely, including manual transmissions and performing parallel parking, are highly valued skills.
Overall, the Guest Service Associate position at Towne Park offers a dynamic work environment where individuals can thrive by delivering hospitable and efficient service. It is ideal for candidates who enjoy customer service, have attention to detail, and are physically capable of meeting the job demands. Towne Park fosters a culture of safety and inclusivity, providing reasonable accommodations when necessary to support employee success. Those interested in pursuing a career in hospitality and parking services will find this hourly position rewarding and supported by a reputable company dedicated to employee growth and guest satisfaction.
The role of Guest Service Associate at Towne Park is essential in delivering exceptional hospitality services to guests. This position involves interacting directly with customers, providing a warm and professional atmosphere, and assisting with vehicle parking and retrieval. The Guest Service Associate is tasked with ensuring the safety of guest vehicles while operating adeptly to minimize wait times. Additionally, the role includes assisting guests with luggage handling, providing directions, facilitating transportation arrangements, and delivering guest amenities. The position requires a dependable individual who can maintain a pleasant demeanor, use effective communication, and follow established procedures accurately. Employees in this role work scheduled shifts covering AM and PM hours and are compensated at a rate of $11.50 per hour plus tips ranging from $4 to $48 per hour.
Towne Park also offers its employees opportunities to enroll in various benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine options, and a 401k retirement savings plan, subject to eligibility based on employment classification and hours worked. Although seasonal and temporary employees may not qualify for all benefits, Towne Park supports long-term associates with comprehensive benefits programs that enhance overall job satisfaction. This position requires physical capabilities such as lifting up to 100 pounds, extended standing or sitting, and the ability to work outdoors in various weather conditions. Valid driver’s license and the ability to operate vehicles safely, including manual transmissions and performing parallel parking, are highly valued skills.
Overall, the Guest Service Associate position at Towne Park offers a dynamic work environment where individuals can thrive by delivering hospitable and efficient service. It is ideal for candidates who enjoy customer service, have attention to detail, and are physically capable of meeting the job demands. Towne Park fosters a culture of safety and inclusivity, providing reasonable accommodations when necessary to support employee success. Those interested in pursuing a career in hospitality and parking services will find this hourly position rewarding and supported by a reputable company dedicated to employee growth and guest satisfaction.
Job Requirements
- High school diploma or general education degree
- Must hold a valid driver’s license
- One month related experience and/or training or equivalent combination of education and experience
- Ability to provide customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information
- Ability to perform basic arithmetic operations
- Ability to understand 24 hour and military time systems
- Ability to operate a manual transmission
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One (1) month related experience and/or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to appropriate places that are approved by the location
- Explains parking rates and retrieval procedures to guests upon arrival
- Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently completes location on all key tags after parking vehicle
- Calculates and collects revenue for vehicles when needed
Job Criteria
Experience
No experience required
Job Location
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