Hotel Valet Attendant - Hotel Landy

Towne Park is a reputable company specializing in premium parking and valet services, recognized for its commitment to exceptional guest experiences and professional standards. As a leader in the hospitality services sector, Towne Park operates across a wide range of venues including hotels, event centers, and airports, providing tailored parking solutions that prioritize safety, efficiency, and customer satisfaction. The company prides itself on fostering a workplace culture that supports employee growth, embraces diversity, and upholds the highest standards of professionalism and courtesy in every interaction.

The Guest Service Associate position at Towne Park offers an exciting opportunity to join a dynamic team focused on delivering outstanding hospitality services. This role involves being the first point of physical contact for guests, setting the tone for their experience through attentive, friendly, and efficient service. The Guest Service Associate is primarily responsible for the safe and prompt parking and retrieval of guest vehicles, ensuring all interactions are conducted with professionalism and care. Additionally, this role requires assisting guests with luggage handling, providing directions, and facilitating inquiries about local attractions and hotel amenities.

Working as a Guest Service Associate demands skills in customer service, communication, and basic vehicle handling, including the ability to operate manual transmissions and perform parallel parking. The role is physically active, often involving lifting, standing, and exposure to varying weather conditions. Towne Park values associates who demonstrate reliability, a positive attitude, and impeccable attention to detail to uphold the company's high service standards.

The position is hourly paid, with an attractive base pay starting at $10.98 per hour supplemented by tips ranging from $3 to $8 per hour. Towne Park offers a schedule that includes evening shifts and requires open availability. Employees enjoy benefits such as accident, critical illness, hospital indemnity insurance, and telemedicine services. Additionally, the company offers a 401k retirement savings plan to eligible employees, supporting long-term financial wellbeing.

Safety, professionalism, and customer satisfaction lie at the heart of the Guest Service Associate’s responsibilities. This role is essential in maintaining the smooth operation of valet services and enhancing the overall guest experience. With opportunities for career development within the company, this position is ideal for individuals who thrive in a fast-paced environment and possess strong interpersonal and organizational skills.