Hotel Sales Manager at Delamar Hotel Collection West Hartford, CT
Job Overview
Benefits
competitive compensation
wellness benefits
Supportive culture
Career advancement opportunities
Flexible work arrangements
Job Description
Delamar Hotel Collection is a distinguished name in the luxury hospitality sector, known for its exceptional service, elegant accommodations, and dedication to creating unforgettable guest experiences. The Delamar Hotel in West Hartford, CT, is situated at the vibrant center of Blue Back Square, a prime location that blends luxury with convenience and accessibility. This property exemplifies sophistication and charm, welcoming a diverse clientele ranging from corporate travelers to leisure guests seeking bespoke experiences in an upscale environment. Being part of the Delamar Hotel means joining a team that values professionalism, passion for service, and a commitment to excellence in every detail.
The role of Hotel Sales Manager at the Delamar Hotel offers an exciting and dynamic opportunity for experienced sales professionals to contribute meaningfully to the growth and reputation of a luxury hotel brand. In this position, you will play a pivotal role in driving revenue streams by strategically identifying and securing new business opportunities. Your responsibilities will extend beyond traditional sales roles, requiring a blend of relationship management, market insight, and collaborative effort with various departments such as marketing, revenue management, and operations. The sales manager will be instrumental in fostering long-term partnerships with corporate clients, travel agencies, event planners, and local businesses, ensuring the hotel remains a preferred choice for high-end travelers and group events.
Working at Delamar Hotel is not just about sales; it is about embodying the essence of luxury and personalized service that the brand represents. You will be involved in crafting proposals, delivering compelling presentations, and conducting site inspections that highlight the hotel’s unique offerings. The role demands a high level of professionalism, exceptional negotiation skills, and the ability to anticipate and respond to market trends and competitor activities. In return, Delamar provides its sales managers with a supportive work environment, opportunities for career advancement, and the chance to be part of a respected leader in the luxury hospitality industry. This position requires a flexible schedule, willingness to travel for sales calls or industry events, and a keen enthusiasm for creating memorable travel experiences. Overall, this is a career-defining role for those passionate about luxury sales and hospitality excellence, where your efforts directly contribute to the success and prestige of a beloved hotel brand in a thriving commercial district.
The role of Hotel Sales Manager at the Delamar Hotel offers an exciting and dynamic opportunity for experienced sales professionals to contribute meaningfully to the growth and reputation of a luxury hotel brand. In this position, you will play a pivotal role in driving revenue streams by strategically identifying and securing new business opportunities. Your responsibilities will extend beyond traditional sales roles, requiring a blend of relationship management, market insight, and collaborative effort with various departments such as marketing, revenue management, and operations. The sales manager will be instrumental in fostering long-term partnerships with corporate clients, travel agencies, event planners, and local businesses, ensuring the hotel remains a preferred choice for high-end travelers and group events.
Working at Delamar Hotel is not just about sales; it is about embodying the essence of luxury and personalized service that the brand represents. You will be involved in crafting proposals, delivering compelling presentations, and conducting site inspections that highlight the hotel’s unique offerings. The role demands a high level of professionalism, exceptional negotiation skills, and the ability to anticipate and respond to market trends and competitor activities. In return, Delamar provides its sales managers with a supportive work environment, opportunities for career advancement, and the chance to be part of a respected leader in the luxury hospitality industry. This position requires a flexible schedule, willingness to travel for sales calls or industry events, and a keen enthusiasm for creating memorable travel experiences. Overall, this is a career-defining role for those passionate about luxury sales and hospitality excellence, where your efforts directly contribute to the success and prestige of a beloved hotel brand in a thriving commercial district.
Job Requirements
- Minimum 2-4 years of sales experience in luxury hospitality
- proven success in achieving sales targets
- excellent interpersonal and communication skills
- proficiency with CRM and hotel management software
- ability to cultivate and maintain client relationships
- willingness to travel and work flexible hours
- strong organizational skills
- high professional standards and emotional intelligence
Job Qualifications
- Minimum 2-4 years of sales experience in a luxury hotel or high-end hospitality environment
- proven track record of meeting and exceeding sales targets
- strong negotiation, communication, and relationship-building skills
- high level of professionalism, poise, and emotional intelligence
- proficiency in CRM software and hotel systems (Delphi, Opera, etc.) preferred
- passion for luxury travel, exceptional guest service, and curated experiences
- availability to work flexible hours and travel for sales calls and events, as needed
Job Duties
- Proactively identify, qualify, and secure new business across assigned market segments (e.g., corporate, group, leisure, etc.)
- cultivate and maintain strong relationships with clients, travel partners, meeting planners, and local businesses
- conduct site inspections, sales calls, trade shows, and client entertainment to drive interest and bookings
- collaborate with revenue, marketing, and operations teams to ensure seamless execution of group and VIP stays
- prepare and deliver proposals, contracts, and presentations that reflect the elevated standards of our brand
- consistently meet or exceed individual and team sales goals, revenue targets, and KPIs
- maintain detailed records of client interactions, bookings, and pipeline using CRM systems
- stay informed about competitor activity, market trends, and luxury hospitality best practices
- represent the hotel at industry events and networking functions to elevate brand visibility
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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