Hotel Sales Manager

Kinseth Hotel Corporation is a reputable company operating within the hospitality industry, specializing in hotels and dining services. Known for delivering exceptional guest experiences, Kinseth Hotel Corporation offers a range of accommodations and food services under its portfolio of hotels and restaurants. With an emphasis on quality and service, the company supports employees with comprehensive benefits and opportunities for growth. This position is a full-time role focused on professional sales within the hotel sector, offering a dynamic environment for individuals passionate about hospitality and customer service. Compensation details and employment type are aligned with industry standards, geared toward rewarding performance and encouraging long-term career development.

The Sales Professional position at Kinseth Hotel Corporation plays a pivotal role in driving business by actively promoting hotel rooms, banquet facilities, and restaurant services. This role places special emphasis on increasing business during less busy periods such as low and shoulder seasons, implementing strategies to maintain steady occupancy and event bookings. The Sales Professional is tasked with making solicitation and service calls both in person and through various communication channels including mail, email, and telephone. A significant portion of the work involves outside sales calls, indicating that over 50% of the work week is dedicated to direct customer engagement to cultivate relationships and secure bookings.

Key responsibilities include responding swiftly to inquiries from various stakeholders, preparing proposals and confirmations for group events, and conducting property tours to showcase the venue’s offerings. Collaborating with internal departments ensures seamless event planning and enhances the customer experience. The role demands diligent maintenance of customer databases and adherence to company policies such as credit and deposit procedures. Sales reports and activity logs are essential for tracking performance and business trends.

Monitoring guest satisfaction through follow-ups and engaging in community and industry activities to promote the hotel are integral to the position. Participation in sales department meetings and management discussions helps shape sales strategies and reinforce teamwork. The Sales Professional also contributes to marketing efforts by developing promotional ideas and helping to boost occupancy through special programs or packages.

This role includes supervisory responsibilities, particularly during the absence of the Director of Sales, where the incumbent will act as a manager over the sales team and oversee banquet and catering staff. There is also involvement in the Manager on Duty program, which requires leadership and decision-making skills in daily operations.

Educational requirements for this role include an associate’s degree or equivalent experience, demonstrating the company's commitment to hiring well-qualified candidates. Candidates must also hold a valid driver’s license and proof of insurability, underlining the mobility demands associated with this position.

Physically, the job involves a variety of activities such as standing, walking, typing, and occasionally lifting items up to 50 pounds. The employee must comply with safety standards and may receive accommodations to perform essential job functions effectively.

Overall, the Sales Professional position at Kinseth Hotel Corporation is an excellent opportunity for individuals looking to build a rewarding career in hotel sales within a supportive and growth-oriented environment. The company offers an attractive benefits package including health, dental, vision, Paid Training, DailyPay, 401k, Paid PTO, a referral program, and discounts at all Kinseth Hotel Corporation hotels and restaurants, enhancing the total compensation and work-life balance for employees.