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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Benefits
Health Insurance
Paid Time Off
Job Description
Our hotel is a distinguished hospitality establishment committed to delivering exceptional guest experiences through superior service, meticulous attention to detail, and a warm, welcoming environment. Recognized for its dedication to excellence, the hotel offers a wide range of amenities, ensuring comfort and satisfaction for every guest. With a passionate team of professionals, the hotel continuously strives to uphold its reputation as a premier destination for travelers seeking a blend of luxury, convenience, and personalized service.
The Operations Manager plays a pivotal role in this dynamic environment, supporting the General Manager in the comprehensive oversight of daily hotel operatio... Show More
The Operations Manager plays a pivotal role in this dynamic environment, supporting the General Manager in the comprehensive oversight of daily hotel operatio... Show More
Job Requirements
- High school diploma or equivalent
- Previous hotel operations leadership experience preferred
- Strong communication and interpersonal skills
- Ability to manage multiple priorities effectively
- Knowledge of brand standards and hotel policies
- Ability to work flexible hours including weekends and holidays
- Physical ability to perform duties across various departments
Job Qualifications
- Previous hotel operations leadership experience preferred
- Strong knowledge of rooms, housekeeping, and food & beverage operations
- Proven ability to lead teams, resolve guest issues, and manage multiple priorities
- Service-driven, professional, and highly organized
Job Duties
- Champion an outstanding guest experience across all departments
- Oversee daily operations in guest services, housekeeping, and food & beverage
- Serve as the first level of management for guest service issues and service recovery
- Manage scheduling, training, performance, and compliance for hourly associates
- Ensure adherence to brand standards, company policies, safety, sanitation, and alcohol service regulations
- Support revenue optimization, labor management, and cost controls across departments
- Assist with budgeting, payroll, purchase orders, inventory, and PAR levels
- Collaborate with department leaders to maintain cleanliness, service quality, and operational efficiency
- Provide relief coverage as needed, including guest services, housekeeping, and F&B floor support
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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