Hotel Manager on Duty (MOD)

Redmond Inn is a well-established hotel located at 17601 Redmond Way, Redmond, WA 98052. Known for its commitment to providing exceptional guest experiences, the inn combines comfortable accommodations with excellent customer service to welcome travelers from all walks of life. Nestled in the vibrant city of Redmond, this hotel is a preferred destination for both business and leisure travelers thanks to its convenient location and top-notch amenities. The team at Redmond Inn strives to create a positive atmosphere where guests feel valued and cared for during their stay.

We are currently seeking a skilled and experienced Manager on Duty to join our dynamic team. This full-time position is pivotal in supporting the day-to-day operations of the hotel while upholding the high standards that Redmond Inn is known for. The Manager on Duty will supervise a team of employees across various departments, ensuring smooth operations and excellent delivery of services. This role involves direct interaction with guests, managing reservations, handling guest concerns, and leading housekeeping efforts when necessary.

The ideal candidate will bring strong leadership, problem-solving capabilities, and adaptability to a fast-paced hospitality environment. Responsibilities include overseeing budgets and financial performance, developing and implementing growth strategies, and monitoring market trends to keep the hotel competitive. The Manager on Duty must be adept at maintaining employee morale, facilitating training and development, and managing employee relations effectively.

This role also requires a proactive approach to guest services, with a focus on resolving complaints with professionalism and grace. Additionally, the candidate must be comfortable performing some light cleaning duties and be ready to support the housekeeping department, especially in the absence of the Head Housekeeper. A valid driver license is required to occasionally support hotel shuttle needs.

Working at Redmond Inn offers an opportunity to be part of a supportive and positive team environment that values professional growth and employee well-being. The position offers competitive compensation along with a comprehensive benefits package. We encourage candidates who thrive in collaborative settings and are passionate about hospitality to apply and contribute to the continued success of Redmond Inn.