Hotel Manager at Bristol Hospitality LLC Cleveland, OH

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

employee discount
flexible schedule
Paid Time Off
Relocation assistance
Medical allowance
Bonus opportunities

Job Description

Bristol Hospitality LLC is a reputable hotel management company located in Cleveland, OH, known for its commitment to delivering exceptional guest experiences and maintaining high standards across its properties. As a part of the dynamic hospitality industry, Bristol Hospitality LLC has built a strong presence through its portfolio of well-managed hotels that cater to diverse customer needs. The company focuses on blending innovative management practices with personalized guest services, ensuring long-term growth and customer satisfaction. Bristol Hospitality LLC emphasizes a collaborative work environment where employees are empowered to contribute to the company’s vision of excellence in hospitality.

This job opening is for the position of Hotel Manager, a key leadership role responsible for overseeing the daily operations and overall management of the hotel. The Hotel Manager acts as the primary point of contact for guests, ensuring that all departments surpass guest service expectations through proactive and professional engagement. This role demands an individual with a strong background in hotel management, excellent interpersonal skills, and a genuine passion for the hospitality industry. The Hotel Manager must foster a positive team culture, uphold financial performance goals, and adhere to corporate policies and standards. As a full-time position, this role requires the employee to be present on-site and willing to work flexible hours, including day and evening shifts, weekends, and holidays, to meet business needs.

Bristol Hospitality LLC values professional growth and offers relocation assistance, medical allowance, and employee discounts as part of the benefits package. The Hotel Manager will be essential in promoting teamwork, motivating staff, and implementing effective training programs to enhance associate skills and morale. Financial stewardship is a critical aspect of the position, with responsibilities that include budgeting, revenue maximization through yield management, and minimizing costs related to workplace incidents. Operational duties span from maintaining impeccable cleanliness and safety standards to coordinating maintenance and ensuring compliance with local regulations.

The position also involves active community engagement, representing the hotel in local government or community affairs, and ensuring that hiring practices comply with legal and ethical standards. The successful candidate will demonstrate leadership qualities such as self-confidence, energy, and enthusiasm, serving as a role model for the team. This role not only demands a strategic approach to hotel operations but also requires hands-on involvement to support guest services and foster a welcoming environment. This is an exciting opportunity for a motivated hotel management professional seeking to make a significant impact within a growing and respected hospitality company.

Job Requirements

  • willingness to relocate
  • minimum two years of hotel manager experience
  • ability to work day and evening shifts, weekends, and holidays
  • strong interpersonal skills
  • ability to oversee full hotel operations
  • commitment to maintaining high guest satisfaction
  • proficiency in corporate accounting procedures

Job Qualifications

  • hotel management experience
  • strong leadership and communication skills
  • ability to motivate and develop teams
  • knowledge of financial management and budgeting
  • understanding of guest service standards
  • experience with inventory control and yield management systems
  • familiarity with compliance and safety regulations

Job Duties

  • be readily available and approachable for all guests
  • ensure that departments achieve or exceed guest service expectations
  • take proactive approaches when dealing with guest concerns
  • communicate all goals and results with associates
  • promote teamwork and associate morale
  • lead by example demonstrating self-confidence, energy, and enthusiasm
  • motivate and encourage staff to solve guest and associate related concerns

Job Criteria

Experience

Mid Level (3-7 years)


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