Hotel Manager at Bally’s Corporation Lincoln, RI

Bally's Corporation is a prominent global casino-entertainment company renowned for its expansive omni-channel presence and diverse portfolio of gaming and hospitality assets. Headquartered on the New York Stock Exchange under the ticker BALY, Bally's owns and operates 19 casinos across 11 states in the United States, demonstrating a significant footprint in the gaming industry. Additionally, their operations extend internationally following the acquisition of Aspers Casino in Newcastle, UK, further solidifying Bally's as a key player in the global market. The company's assets are diverse, not limited to casinos but including a golf course in New York and a horse racetrack in Colorado, broadening their entertainment offerings beyond just gaming. Bally's also excels in the digital segment through Bally Bet, a premier sports betting platform, and Bally Casino, an evolving iCasino platform. Their Interactive International division, formerly Gamesys Group, adds to their stature as a leading global operator in interactive gaming. Bally's significant stake in Intralot S.A., a global lottery management and services enterprise, complements their broad spectrum of gaming services. With a workforce of approximately 11,500 employees, Bally's manages extensive casino operations featuring around 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Their property portfolio also includes developable land in Las Vegas at the former Tropicana Las Vegas site, hinting at strategic expansion plans. The company prides itself on delivering outstanding entertainment experiences coupled with exceptional guest services across all venues. Join Bally's Corporation as a Hotel Manager in Lincoln, Rhode Island, and be part of a dynamic team dedicated to excellence in hospitality and casino entertainment.

The Hotel Manager role at Bally's Lincoln Casino Resort is a multifaceted leadership position central to delivering exceptional guest experiences. This role encompasses a wide range of responsibilities including overseeing day-to-day front office operations, ensuring smooth check-in and check-out processes, managing reservations, and handling guest complaints with professionalism and care. The manager will be instrumental in supervising front office staff, ensuring adherence to policies and procedures, and providing training and guidance to deliver superior service. A key aspect of this role involves financial oversight, including preparing and managing forecasts, budgets, and profit and loss statements to ensure departmental profitability. Strategic initiatives such as setting room rates, maximizing occupancy, and controlling room inventory are vital to the role’s success in driving revenue. Furthermore, the Hotel Manager will engage in guest service evaluation through various feedback mechanisms like comment cards and online reviews, proactively addressing guest issues to enhance satisfaction. Collaboration is crucial, as this role requires maintaining strong working relationships across departments to foster productivity, morale, and comprehensive guest service. The position also includes critical functions in employee management such as hiring, performance evaluations, promotions, and discipline. Safety oversight and compliance form an integral part of the daily operations to maintain a secure environment for guests and staff. Bally's Corporation offers a competitive salary in the range of $80,000 to $90,000, along with comprehensive benefits including health, dental, and vision coverage, a 401(k) plan with company match, and additional perks like childcare discounts. This full-time role requires a professional with excellent organizational, communication, and leadership skills, capable of navigating a dynamic and fast-paced environment in the hospitality and gaming industry. Join Bally's and let them bet on you to elevate your career to new heights while contributing to a world-class entertainment destination.