Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $115,000.00 - $130,000.00
Benefits
competitive salary package
opportunities for professional growth
Supportive team environment
Comprehensive training programs
employee engagement initiatives
Health and safety focused workplace
collaborative company culture
Job Description
Arlo Hotels is an independent lifestyle hotel brand renowned for its commitment to creating remarkable experiences that leave lasting impressions on guests. Known for its distinctive approach to hospitality that blends style, comfort, and community, Arlo Hotels fosters a vibrant atmosphere where every detail is designed to inspire awe and captivate those who visit. Operating in the competitive hotel industry, Arlo Hotels prioritizes guest satisfaction, innovative service, and a welcoming environment that feels both personal and professional. As a member of a growing hospitality enterprise, Arlo provides an engaging workplace culture centered on purposeful interaction and continuous improvement, making it... Show More
Job Requirements
- minimum 5-8 years previous director of rooms, director of operations, or assistant general manager experience in a hotel
- extensive direct experience in various hotel operational departments including front office, guest services, housekeeping, security, loss prevention, engineering, or food and beverage
- proven track record designing and implementing service standards and procedures
- experience managing third party or leased space arrangements
- strong financial acumen with revenue and expense management
- professional and tactful communication skills
- ability to obtain FLSD requirements within six months
Job Qualifications
- minimum of 5-8 years experience as director of rooms, director of operations, or assistant general manager
- direct experience in hotel operational departments including front office, guest services, housekeeping, security, loss prevention, engineering, or food and beverage
- proven track record designing and implementing service standards
- experience managing third-party or leased spaces
- strong financial acumen
- excellent communication skills
- ability to work professionally and tactfully
- ability to obtain FLSD requirements within 6 months
Job Duties
- treat guests with courtesy and respect
- display honesty and integrity
- conduct monthly, weekly, and pre-shift meetings
- communicate effectively using development reviews, training, and orientations
- motivate and develop team members
- create preventive maintenance programs
- ensure safe work environment
- serve as an inspirational leader to motivate team members
- build strong partnerships internally and externally
- possess excellent communication and leadership skills
- be a proactive self-starter
- work independently and collaboratively
- act as a change agent
- think clearly under pressure
- negotiate win-win situations
- oversee front office, maintenance, housekeeping, and security
- coordinate with F&B on budgets and service levels
- design and implement departmental training
- develop and implement strategies with General Manager
- maintain budget targets
- direct performance of managers and supervisors
- conduct bi-annual and annual reviews
- ensure compliance training
- maintain team member culture
- lead safety initiatives
- assist in capital budgeting
- manage departmental meetings focusing on service and budget
- attend revenue management meetings
- manage profit and loss statements
Job Location
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