Hotel Manager

Miami Beach, FL, USA|Onsite

Job Overview

Compensation

Type:

Salary

Rate:

Range $46,400.00 - $70,100.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Flexible working hours

Job Description

Catalina Hotel in Miami Beach, Florida, is an esteemed hospitality establishment known for its vibrant atmosphere, beautiful design, and dedicated service excellence. As a key player in the Miami Beach hotel scene, Catalina Hotel offers guests an unforgettable experience that blends comfort with sophistication. This full-service hotel boasts an array of amenities and is committed to providing top-tier hospitality services that cater to diverse customer needs. The hotel prides itself on maintaining high operational standards across all departments, including engineering, operations, housekeeping, and front desk services, underscoring a commitment to quality and customer satisfaction.

The role of the Gener... Show More

Job Requirements

A minimum of 3 years of management experience in hospitality
Bachelor degree in hospitality management preferred or equivalent relevant management experience
Must be able to work independently and exercise good judgment to resolve issues
Flexible schedule
able to work weekends and holidays
Excellent communication skills, both written and oral

Job Qualifications

Minimum 3 years of experience in hospitality or hotel management, with at least 2 years in a leadership or GM role
Proven track record of managing operations across multiple departments, including housekeeping, front office, and maintenance
Strong background in asset management and facility upkeep
Experience managing budgets, payroll, and expense controls
Ability to interpret and act on guest feedback and reviews to drive service excellence
Excellent interpersonal and communication skills with the ability to foster a positive team culture
Demonstrated ability to lead, coach, and motivate staff at all levels
Proficient with hotel management software and reporting tools
Strong problem solving and conflict resolution skills
Bachelor's degree in hospitality management, business administration, or related field preferred
Familiarity with Florida labor laws and workplace compliance preferred

Job Duties

Ensure the rooms division operation runs efficiently and effectively in compliance with the hotel's operation standards
Ensure the external contract companies providing valet, transportation, operations run efficiently and effectively in compliance with the hotel's operating standards
Set measurable departmental objectives
Establish and maintain departmental policies and procedures
Establish and strengthen teamwork within and between departments
Measure performance of department managers through the timely completion of performance reviews
Ensure departmental training is carried out according to hotel requirements and off the job training is supported
Ensure communication between departments is effective
Ensure all standards are achieved to provide the expected level of service to guests
Assist in the process of continuously improving service levels within all operating departments
Work with the division heads in conjunction with human resources to identify service breakdowns and offering solutions to reduce and eliminate the deficiency as they relate to the overall hotel experience
Perform any other duties assigned by his/her manager

Job Location

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