Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $18.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Paid holidays
Job Description
Grand Casino Hotel and Resort, owned and operated by the Citizen Potawatomi Nation, is a premier hospitality destination offering casino gaming, hotel accommodations, dining, and entertainment in a welcoming and vibrant atmosphere. The resort prides itself on delivering exceptional guest experiences through top-notch services and maintaining high standards of cleanliness and hospitality. Emphasizing cultural heritage, community engagement, and guest satisfaction, the property continuously invests in its facilities and workforce to foster an environment that is both inviting and professional. Known for its commitment to quality and excellence, Grand Casino Hotel and Resort provides numerous opportunities for career growth within a dynamic, supportive workplace.
The Houseman position at Grand Casino Hotel and Resort plays a crucial role in maintaining the cleanliness and functionality of the resort's public and back-of-house areas. Responsible for cleaning and maintaining spaces such as the lobby, workout room, spa, bathrooms, stairwells, corridors, vending areas, elevators, and guest floor service areas, the Houseman supports the overall guest experience by ensuring that all these areas meet the highest standards of sanitation and organization. Additionally, the role involves supporting room attendants by stripping rooms, stocking linen supplies, and retrieving necessary items to facilitate efficient room cleaning. The position requires interaction with guests, front desk personnel, and housekeeping supervisors by delivering and retrieving items promptly and responding to management requests.
This full-time employment opportunity offers a competitive pay rate between $14.00 and $18.00 per hour. In addition to the hourly salary, employees receive a comprehensive benefits package that includes Medical, Dental, and Vision Insurance. Employee contributions towards these benefits are deducted biweekly, with rates varying according to coverage type—ranging from $40.00 for employee-only coverage to $140.00 for full family coverage. The resort fosters a culture of teamwork and continuous training, encouraging Housemen to engage actively in learning programs that enhance their cleaning skills and compliance with established procedures.
The Houseman position requires the incumbent to have general knowledge of microbial growth prevention, infection control, safety decals on chemicals, and proper handling of cleaning products to avoid adverse reactions. They work under the supervision of the Housekeeping Supervisor and are expected to carry out daily assignments independently while adhering to established policies and procedures. This role also requires the employee to monitor and report maintenance needs, evaluate cleaning products, maintain inventory, and implement safety practices vigilantly.
Physical stamina is essential, as the job involves strenuous activities like climbing, lifting up to 70 pounds, bending, and reaching frequently. The work environment is primarily climate-controlled within the hotel and casino premises, demanding frequent attention to detail and a commitment to preserving the resort's aesthetic and sanitary standards. Housemen play an integral role in ensuring that the resort not only meets but exceeds guest expectations through meticulous cleanliness and effective support of the housekeeping team, contributing directly to the resort's positive reputation and profitability.
The Houseman position at Grand Casino Hotel and Resort plays a crucial role in maintaining the cleanliness and functionality of the resort's public and back-of-house areas. Responsible for cleaning and maintaining spaces such as the lobby, workout room, spa, bathrooms, stairwells, corridors, vending areas, elevators, and guest floor service areas, the Houseman supports the overall guest experience by ensuring that all these areas meet the highest standards of sanitation and organization. Additionally, the role involves supporting room attendants by stripping rooms, stocking linen supplies, and retrieving necessary items to facilitate efficient room cleaning. The position requires interaction with guests, front desk personnel, and housekeeping supervisors by delivering and retrieving items promptly and responding to management requests.
This full-time employment opportunity offers a competitive pay rate between $14.00 and $18.00 per hour. In addition to the hourly salary, employees receive a comprehensive benefits package that includes Medical, Dental, and Vision Insurance. Employee contributions towards these benefits are deducted biweekly, with rates varying according to coverage type—ranging from $40.00 for employee-only coverage to $140.00 for full family coverage. The resort fosters a culture of teamwork and continuous training, encouraging Housemen to engage actively in learning programs that enhance their cleaning skills and compliance with established procedures.
The Houseman position requires the incumbent to have general knowledge of microbial growth prevention, infection control, safety decals on chemicals, and proper handling of cleaning products to avoid adverse reactions. They work under the supervision of the Housekeeping Supervisor and are expected to carry out daily assignments independently while adhering to established policies and procedures. This role also requires the employee to monitor and report maintenance needs, evaluate cleaning products, maintain inventory, and implement safety practices vigilantly.
Physical stamina is essential, as the job involves strenuous activities like climbing, lifting up to 70 pounds, bending, and reaching frequently. The work environment is primarily climate-controlled within the hotel and casino premises, demanding frequent attention to detail and a commitment to preserving the resort's aesthetic and sanitary standards. Housemen play an integral role in ensuring that the resort not only meets but exceeds guest expectations through meticulous cleanliness and effective support of the housekeeping team, contributing directly to the resort's positive reputation and profitability.
Job Requirements
- High school diploma or equivalent
- ability to lift up to 70 pounds
- capable of performing physically demanding tasks
- strong customer service orientation
- reliable and punctual
- ability to follow safety regulations
- ability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in housekeeping or janitorial services preferred
- knowledge of cleaning chemicals, supplies and safety procedures
- ability to perform physically demanding tasks such as lifting and bending
- strong attention to detail and organizational skills
- excellent customer service and communication skills
- ability to work independently and as part of a team
- willingness to participate in ongoing training and development programs
Job Duties
- Provide friendly and courteous customer service
- maintain positive guest relations at all times
- monitor and maintain cleanliness, sanitation and organization of assigned work areas
- clean assigned rooms or public areas to the highest standard as needed
- report all damage or theft in any room or public space
- complete work orders for any maintenance needs in guest rooms or in public areas
- clean windows as needed
- sweep and mop floors as scheduled and required
- mop, clean or sweep up accidental spills as soon as possible
- load and unload supplies and equipment as needed to stock guest room linen closets
- maintain cleanliness and organization of floor closets
- remove trash, wipe down shelves, sweep floors and arrange inventory in proper locations
- remove all dirty linen, glassware and trash from room attendants' carts and transport to appropriate area
- ensure stairwells are clean and free of debris
- ensure that all entryway mats and guest hallways are maintained in a clean condition
- evaluate and make recommendations concerning cleaning products and equipment
- order and maintain sufficient inventory of housekeeping supplies and equipment
- participate freely in training that compliments the adopted standards of cleanliness
- observe and implement all prescribed safety practices and methods
- make recommendations to supervisor regarding changes that may result in tangible savings to Grand Casino Hotel and Resort
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
