Hotel Housekeeping Manager

The Verve Hotel Boston Natick is a distinguished hotel that forms part of the Tapestry Collection by Hilton, a well-known and respected brand in the hospitality industry. Located in the vibrant community of Natick, Massachusetts, this hotel proudly offers guests a unique and vibrant atmosphere infused with local flair. As a member of the Hilton portfolio, The Verve Hotel combines the independence of a boutique hotel with the benefits of a global hospitality leader’s resources and brand recognition. The hotel focuses on providing exceptional guest experiences through a commitment to outstanding service, modern amenities, and a welcoming environment for all visitors.

At The Verve Hotel Boston Natick, the culture is centered around innovation, guest satisfaction, and fostering a supportive workplace for its employees. The hotel embraces diversity and inclusion while encouraging professional growth and team collaboration across all departments. Employees at the hotel enjoy a dynamic and engaging atmosphere where creativity and quality service are highly valued. The hotel serves as an ideal workplace for hospitality professionals who are passionate about delivering excellence and advancing their careers within a globally recognized brand.

We are currently seeking a motivated and experienced Hotel Housekeeping Manager to join our dedicated team. This role is vital in maintaining the highest standards of cleanliness and comfort throughout the property while exemplifying Hilton’s renowned culture of hospitality and service excellence. The Housekeeping Manager will lead and oversee the daily operations of the housekeeping department, ensuring all guest rooms and public areas meet strict cleanliness and brand standards. This position requires a hands-on leader who can supervise, train, schedule, and motivate housekeeping staff to perform efficiently and foster a positive work environment.

The successful candidate will play a key role in coordinating with other departments, including Front Office and Engineering, to guarantee timely room readiness and enhance overall guest satisfaction. Key responsibilities include inspecting rooms and public spaces regularly, managing housekeeping supplies and linen inventories, and controlling labor and departmental expenses. The Housekeeping Manager will also handle guest requests and concerns related to housekeeping services, maintaining professionalism and responsiveness at all times.

In addition to operational leadership, this position demands adherence to safety, sanitation, and health regulations while maintaining accurate records, reports, and staff documentation. The manager will work closely with the team to support a collaborative, high-performance culture while assisting with other operational duties as necessary. This role offers a competitive annual salary ranging between $55,000 and $65,000 and includes the comprehensive benefits and career advancement opportunities that Hilton provides.