Hotel Housekeeper: Guest Experience Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $30,000.00 - $40,000.00
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Work Schedule

Standard Hours
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Benefits

healthcare
Paid Time Off
401(k) Plan
bonus program

Job Description

Island Hospitality Management is a distinguished hotel management company based in Sunnyvale, California. Known for dedication to excellence in the hospitality industry, Island Hospitality Management operates a portfolio of properties that emphasize guest comfort, cleanliness, and superior customer service. The company prides itself on maintaining a welcoming atmosphere and delivering an exceptional stay experience to all visitors. With a focus on quality and operational efficiency, Island Hospitality Management has built a strong reputation for fostering a positive work environment and offering growth opportunities for their employees, making it an attractive employer within the hospitality sector.

Island Hospitality Management is currently seeking a Housekeeper to join their dynamic team. This full-time position offers competitive compensation and comes with an attractive benefits package including healthcare, paid time off, 401(k) with company match, and a performance-based bonus program. The Housekeeper will play a vital role in ensuring guest satisfaction by maintaining high cleanliness standards throughout the hotel. This role involves a variety of housekeeping duties, such as changing bed linens, restocking toiletries and supplies, cleaning guest rooms and common areas, and collaborating with other hotel staff to create a pleasant and hygienic environment. Candidates who thrive in a fast-paced setting, possess strong teamwork skills, and demonstrate excellent guest service orientation will find this role fulfilling and rewarding. Additionally, the Housekeeper will be expected to manage their tasks efficiently under time constraints, handle cleaning equipment and chemicals safely, and consistently uphold Island Hospitality Management's standards for cleanliness and guest care. This position is key to sustaining the impeccable standards Island Hospitality Management is known for and contributes significantly to the overall guest experience and smooth hotel operations. This opportunity is ideal for individuals seeking stable employment in the hospitality industry with supportive management and a commitment to employee well-being.

Job Requirements

  • high school diploma or equivalent
  • prior housekeeping experience preferred
  • ability to work flexible hours including weekends and holidays
  • physical ability to perform cleaning and lifting tasks
  • excellent interpersonal skills
  • motivated team player
  • ability to manage stress effectively

Job Qualifications

  • previous experience in housekeeping or similar role preferred
  • ability to work effectively in a team environment
  • excellent communication skills
  • strong attention to detail
  • ability to manage stress in a fast-paced environment
  • commitment to providing excellent guest service
  • basic knowledge of cleaning products and equipment

Job Duties

  • changing bed linens
  • restocking toiletries and supplies
  • cleaning guest rooms and common areas
  • collaborating with hotel staff to maintain cleanliness
  • handling cleaning equipment and chemicals safely
  • managing time efficiently to complete assigned tasks
  • ensuring guest satisfaction through attention to detail

Job Criteria

Experience

Entry Level (1-2 years)


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