Hotel Housekeeper

First Hospitality is a well-established hotel development, investment, and management company founded in 1985 and headquartered in Chicago. Over the years, it has built a reputation for its innovative approach to hospitality, combining strategic vision with a commitment to excellence. The firm prides itself on fostering a diverse and inclusive workplace where employee differences are respected and valued, acknowledging that this diversity improves service delivery to its wide range of guests. As an Equal Opportunity Employer, First Hospitality is dedicated to creating value through an openness to doing things differently and striving to be a leader in the hospitality industry by promoting collaboration, flexibility, and fairness across all levels of the organization.

The Room Attendant role at First Hospitality is pivotal in ensuring an exceptional guest experience. Room Attendants are responsible for maintaining immaculate guest rooms and public areas, adhering strictly to brand standards to provide a welcoming and relaxing environment for hotel guests. This position demands strong attention to detail and a thorough understanding of the brand’s expectations for cleanliness and presentation. Beyond cleaning, Room Attendants actively engage with guests, building rapport, identifying needs, and addressing any concerns promptly. Their proactive approach helps prevent guest challenges by conducting inspections and communicating any maintenance issues found during their work.

This full-time role involves standing and walking frequently during shifts of 8 or more hours, requiring good physical stamina. Room Attendants must be able to lift and move objects weighing up to 30 pounds and perform various physical movements such as bending, stooping, and pivoting regularly. A crucial aspect of the job is professionalism, both in guest interactions and in adhering to safety and emergency procedures. Employees take pride in representing the company's brand and working collaboratively with the guest services team and hotel leadership to ensure guest satisfaction. The role offers immediate eligibility for insurance enrollment, paid time off, and holiday pay from day one, with 401(k) enrollment available after 30 days, plus additional benefits like hotel and travel discounts and professional development opportunities. Room Attendants at First Hospitality enjoy a dynamic work environment that values their contribution to delivering an outstanding guest experience and supports their career growth within the hospitality industry.