Hotel Group Sales Manager

Hilton Santa Clara is a distinguished full-service hotel known for its commitment to delivering exceptional hospitality experiences. Part of the globally recognized Hilton brand, this hotel offers guests premium accommodations, modern amenities, and superb event facilities in Santa Clara, California. The hotel caters to a diverse clientele, including business travelers, leisure guests, and large groups attending conferences or special events. With a reputation for outstanding customer service and a prime location near major tech companies and the San Jose International Airport, Hilton Santa Clara stands as a preferred destination for meetings, conventions, and social gatherings.

The Sales Manager role at Hilton Santa Clara is a vital position responsible for driving group and catering business through effective sales strategies, client relationship management, and seamless event coordination. This full-time position offers an annual salary ranging from $75,000 to $80,000 based on experience, with additional bonus potential. The Sales Manager will primarily work on-site Monday through Friday, with occasional nights and weekends required to support banquet functions and local events.

In this role, the Sales Manager will serve as the key liaison between potential clients and various hotel departments to ensure the smooth execution of conventions, meetings, and special events. The position requires strong prospecting skills to identify new business opportunities and maintain a dynamic and positive relationship with meeting planners from the initial sales phase through the onsite event execution. The Sales Manager will be responsible for managing client inquiries, preparing proposals, conducting site inspections, and coordinating closely with departments such as front office, catering, and reservations. Detailed knowledge of sales management software such as Delphi is essential to track leads, maintain account information, and produce sales forecasts and reports.

The Sales Manager is expected to adopt a proactive and assertive sales approach, demonstrating a fast-paced drive for results while maintaining high levels of professionalism and customer satisfaction. Strong time management skills and attention to detail are critical, as the role involves coordinating event logistics, creating banquet event orders, and ensuring internal communications are timely and accurate. The successful candidate will contribute directly to the hotel’s profitability by maximizing group and catering bookings and providing exceptional service to meeting planners and clients. Hilton Santa Clara’s commitment to equal employment opportunity ensures a supportive and inclusive work environment where all employees are valued without regard to race, gender identity, or other protected statuses.