Hotel General Manager - New Bedford Harbor Hotel, Downtown New Bedford, MA

Lafrance Hospitality is a well-established company with over 75 years of experience in the hospitality industry. Known for its dedication to exceptional service, continuous growth, and creativity, the company operates a variety of hotels and lodging establishments that prioritize guest satisfaction and employee development. The New Bedford Harbor Hotel, located in the historic downtown area of New Bedford, Massachusetts, is one of their unique boutique properties that offers guests an intimate and memorable stay. This full-service hotel presents an exciting opportunity for professionals who are passionate about hospitality and leadership to join a dynamic team committed to excellence and innovation in hotel management.

The General Manager role at the New Bedford Harbor Hotel is a pivotal leadership position tasked with overseeing all facets of the hotel's operations. The successful candidate will bring innovative strategies to enhance the property’s vision, strengthen its market position, and deliver superior guest experiences. This role requires a dynamic leader who excels in revenue growth, financial management, and team development. As General Manager, you will be responsible for creating and managing the hotel’s operating budget, including profit and loss oversight, financial forecasting, and analysis through tools like STR reports. You will lead various department operations such as sales, front office, housekeeping, and maintenance to ensure smooth and efficient performance.

At Lafrance Hospitality, the General Manager is empowered to build and inspire a winning team by recruiting, training, and motivating staff dedicated to delivering exceptional service while fostering high employee retention. Interpersonal and communication skills will be critical, as you will be engaging with multiple stakeholders, including staff, guests, and company leadership. A genuine passion for hospitality and a commitment to enhancing guest satisfaction are fundamental qualities for this position.

This full-time role comes with a competitive annual salary ranging from $60,000 to $67,000. The schedule includes work during holidays and weekends as needed, reflecting the nature of hotel operations that require flexibility and dedication. The opportunity to work in a boutique hotel environment within a historic community adds a unique charm and appeal, making this position an ideal fit for someone who enjoys combining operational excellence with cultural richness.

Joining Lafrance Hospitality as the General Manager at the New Bedford Harbor Hotel means becoming part of a company that values leadership, creativity, and ongoing professional growth. With a strong focus on delivering extraordinary guest experiences and fostering employee development, this role provides ample room for career advancement and personal development within an inspiring hospitality setting.