Hotel General Manager

Arbor Lodging is a prominent hotel investment and management company known for its extensive and growing portfolio of hotels across the United States, Mexico, and the Caribbean. With a strong reputation and trusted partnerships with leading hospitality brands such as Marriott, Hilton, Hyatt, and IHG, Arbor Lodging has established itself as a key player in the hospitality industry. The company prides itself on a service philosophy that is proactive and holistic, ensuring that guests experience warmth, attentiveness, and exceptional support at every interaction. Its culture is centered around people, data-driven approaches, and results-oriented strategies, fostering an environment for both employees and guests that promotes growth, engagement, and satisfaction.

The role of General Manager at Arbor Lodging, specifically at the Hilton Garden Inn Roseville, is a critical leadership position responsible for overseeing comprehensive hotel operations. The General Manager acts as the ambassador of the brand and the hotel, providing leadership and strategic direction to all departments including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting. This role involves managing day-to-day staff activities, ensuring high levels of guest satisfaction, and overseeing financial performance to maintain profitability. The General Manager must foster a culture of continuous improvement and development, aligning the team with the company’s high service standards to drive repeat business and maintain excellent guest experiences.

This full-time position requires an individual who is capable of balancing operational management with staff leadership and strategic planning. The ideal candidate will serve as a model of hospitality, maintaining an attentive, friendly, and service-oriented demeanor in interactions with both guests and employees. Key responsibilities include managing profit and loss statements, payroll, compliance with licensing and permits, security and safety protocols, staff training and development, effective communication across hotel departments, and proactive problem-solving to prevent operational disruptions.

Arbor Lodging values integrity, passion, accountability, innovation, and diversity, and these guiding principles are expected to be embraced and demonstrated by the General Manager. This role offers a competitive salary range of $110,000 to $115,000 annually, with opportunities for growth and development within the Arbor Lodging family. Benefits include medical, dental, and vision insurance, wellness programs, 401k with company match, and annual salary reviews. This is an excellent career opportunity for seasoned hotel management professionals looking to lead a well-regarded property within an industry-leading company dedicated to excellence in hospitality and employee development.