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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,900.00 - $90,400.00
Work Schedule
Standard Hours
Benefits
competitive salary
Annual review with increase potential
401k program with company match
Medical insurance
Dental Insurance
Vision Insurance
wellness benefits
Job Description
Arbor Lodging is a premier hotel investment and management company with a flourishing portfolio that spans the United States, Mexico, and the Caribbean. Recognized for excellence and trusted by a multitude of partners, Arbor Lodging is an approved manager for some of the most reputable hotel brands including Marriott, Hilton, Hyatt, and IHG. With a commitment to delivering a service ethos that is proactive, holistic, and guest-centered, Arbor fosters an environment where every guest interaction is meaningful and welcoming. The company culture is deeply people-focused, data-driven, and results-oriented, ensuring an atmosphere where team members are supported and empowered to excel.... Show More
Job Requirements
- 5+ years' experience in progressive hotel roles
- Previous AGM experience required
- Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred
- Strong management skills of large teams
- Developed time management skills
- Ability to sit, stand, or walk for extended periods of time
- Ability to lift to 40 lbs. with or without reasonable accommodation
Job Qualifications
- 5+ years' experience in progressive hotel roles
- Previous AGM experience required
- Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred
- Strong management skills of large teams
- Developed time management skills
- Ability to sit, stand, or walk for extended periods of time
- Ability to lift to 40 lbs. with or without reasonable accommodation
Job Duties
- Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting
- Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff
- Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected
- Accurately manages financials, P&L, and payroll to maintain profitability
- Ensures compliance with local and state requirements for licensing and permits
- Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to
- Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns
- Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments
- Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks
- Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occur
- Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business
- Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner
- Ability to effectively delegate tasks to the most qualified staff members
- Ability to produce financial results in line with budgeted objectives
- The duties and responsibilities described are not a comprehensive list
- additional tasks may be assigned at any given time
- The scope of the job may change as necessitated by business demands
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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