Hotel Front Desk

MainStay Suites Chicago is part of the Choice Hotels extended stay brand, known for providing comfortable and convenient accommodations for travelers looking for longer-term stays. Operated by Gulf Coast Hotel Management, Inc., a dynamic and growing company, this hotel represents a strong commitment to both guests and employees. The company fosters a supportive work environment that encourages growth and advancement, making it an attractive workplace for those interested in hospitality careers. Gulf Coast Hotel Management is not just about providing jobs but about cultivating a community where each team member is valued and supported. They emphasize integrity, professionalism, and a positive work atmosphere that goes beyond just earning a living.

The Guest Service Representative (GSR) is a pivotal role at MainStay Suites Chicago, serving as the frontline ambassador of the hotel. This part-time position, covering shifts from 7 am to 3 pm on Saturdays and Sundays only, is ideal for candidates who have excellent interpersonal and communication skills and a passion for superior customer service. As the face of the hotel, the GSR is responsible for welcoming guests, efficiently handling check-ins and check-outs, managing reservations, and resolving any guest concerns with professionalism and empathy. The role demands a positive attitude, strong problem-solving abilities, and a dedication to ensuring every guest has a memorable and pleasant stay.

Beyond daily guest interactions, this role offers an opportunity to be part of a respected brand within the extended stay market, with a company that prioritizes the well-being and development of its associates. Gulf Coast Hotel Management provides various benefits, including health and dental insurance for full-time employees, a 401(k) plan with employer match, paid time off, holiday pay, and employee assistance programs, among others. While this specific position is part-time and scheduled on weekends, the company culture and benefits highlight their commitment to all team members.

This job offers a unique opportunity for those seeking a flexible schedule with weekend hours, allowing for work-life balance while gaining valuable experience in the hotel industry. The ideal candidate will bring honesty, integrity, and a passion for hospitality to contribute to the hotel's reputation for guest satisfaction and operational excellence. If you thrive in a fast-paced, guest-focused environment and are looking to grow with a supportive employer, MainStay Suites Chicago invites you to join their team as a Guest Service Representative.