Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $22.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Life insurance

Job Description

The Ritz-Carlton Key Biscayne Miami is a luxurious hotel situated in the picturesque surroundings of Miami, Florida. Known for exceptional service, elegant accommodations, and world-class amenities, this hotel is a premier destination for guests seeking refined hospitality experiences. The Ritz-Carlton brand is recognized globally for its commitment to excellence, attention to detail, and outstanding guest satisfaction. Each property in the Ritz-Carlton portfolio upholds these values, providing an environment where guests feel valued and cared for. As part of a prestigious hotel management company, the Key Biscayne location offers opportunities for career growth, continuous learning, and professional development within the hospitality industry.

This role is a full-time, non-management engineering position that plays a crucial part in maintaining the high standards of the hotel. The Maintenance Engineer position at The Ritz-Carlton Key Biscayne is designed for highly skilled professionals adept at responding to guest repair requests and maintaining the functionality and safety of hotel facilities. The engineer will be expected to work with minimal supervision, demonstrating strong problem-solving abilities and technical skills across multiple maintenance categories such as air conditioning, refrigeration, electrical systems, plumbing, carpentry, and mechanical equipment.

Central to this position is the responsibility of performing preventive maintenance tasks, ensuring that tools and equipment are clean, lubricated, and in excellent working condition. The engineer must be proficient in troubleshooting and repairing various hotel systems, from pumps and motors to electrical appliances and plumbing fixtures. Duties also include managing maintenance inventory, documenting daily activities, and communicating with other shifts efficiently. This role requires familiarity with safety protocols, including the Lockout/Tagout system, and an ability to use engineering computer programs related to preventive maintenance and energy management.

The ideal candidate will have at least two years of hotel engineering or maintenance experience, including surface preparation and painting, and hold a valid driver’s license along with universal chlorofluorocarbon (CFC) certification. The position offers the chance to work in a prestigious hospitality environment where superior service, teamwork, and safety are priorities. Candidates will be expected to assist other engineers, potentially mentor junior staff, and take on Engineer on Duty responsibilities, ensuring the hotel's mechanical, electrical, and plumbing systems operate smoothly.

By joining The Ritz-Carlton Key Biscayne team, employees become part of a culture that fosters respect, professionalism, and dedication to quality. The hotel supports its team members by providing comprehensive training and opportunities for advancement within the organization, making it an excellent place for those seeking stability and growth in the hospitality maintenance field.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • vocational or technical background
  • minimum 2 years of hotel engineering or maintenance experience
  • no supervisory experience required
  • valid Driver's License
  • Universal Chlorofluorocarbon (CFC) Certification
  • must meet applicable state and federal certification and licensing requirements

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • vocational or technical background
  • at least 2 years of hotel engineering or maintenance experience
  • experience in general maintenance, exterior and interior surface preparation, and painting
  • valid Driver's License
  • Universal Chlorofluorocarbon (CFC) Certification
  • ability to train and mentor other engineers
  • familiarity with engineering computer programs related to preventive maintenance and energy management

Job Duties

  • Respond and attend to guest repair requests
  • communicate with guests/customers to resolve maintenance issues with little to no supervision
  • perform preventive maintenance on tools and equipment including cleaning and lubrication
  • visually inspect tools, equipment, or machines
  • maintain maintenance inventory and requisition parts and supplies as needed
  • display proficiency in air conditioning, refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry, kitchen equipment, vehicles, energy conservation, and general building management
  • troubleshoot and perform basic repairs on equipment, plumbing, electrical devices, and guestroom items
  • perform surface preparation and painting, minor drywall and wood trim repair
  • use Lockout/Tagout system before performing maintenance work
  • operate engineering computer programs related to preventative maintenance and energy management
  • perform mid-level troubleshooting of hotel MEP systems
  • train and mentor other engineers
  • perform Engineer on Duty responsibilities including readings and rounds
  • follow company safety and security policies
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality and protect company assets
  • welcome and acknowledge all guests according to company standards
  • develop and maintain positive working relationships
  • move, lift, carry, push, pull objects weighing up to 50 pounds without assistance
  • perform other reasonable job duties as requested

Job Criteria

Experience

Mid Level (3-7 years)


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