Hotel Concierge (Oahu) Sales & Activities at AAA - The Automobile Club Honolulu, HI
Job Overview
Compensation
Hourly
Exact $20.00
Benefits
commission eligible
competitive hourly wage
Opportunities for career advancement
Employee Discounts
Paid training
Supportive team environment
Job Description
AAA - The Automobile Club is a reputable and well-established organization known for providing a range of services including roadside assistance, travel planning, and member benefits. With a longstanding history in the travel and automotive assistance industry, AAA is dedicated to delivering exceptional customer service and value to its members. As part of its commitment to enhancing travel experiences, AAA offers opportunities for professionals passionate about hospitality and customer care to join their team. This particular role is situated on the beautiful Island of Oahu, Hawaii, reflecting the company’s regional focus and commitment to local community involvement.
The Hotel Concierge (Oahu) Sales & Activities position at AAA combines sales, customer service, and travel expertise, offering a dynamic career path in the hospitality and travel sector. This role is designed for individuals who thrive in customer-facing environments and possess a strong aptitude for sales and travel-related activities. The position starts at $20 per hour, with eligibility for commission immediately upon hire, allowing for uncapped earning potential based on performance. Candidates must reside on the Island of Oahu to be considered, emphasizing the company’s focus on local talent and the necessity of understanding the unique culture and attractions of the region.
In this role, the concierge will act as a key point of contact for guests staying at hotels, providing tailored recommendations and sales of local activities, tours, and travel-related services. The position demands an individual with excellent interpersonal skills, a thorough knowledge of Oahu’s travel and entertainment options, and the ability to effectively communicate and sell these experiences to guests. The concierge plays a critical role in enhancing the guest experience and driving additional revenue through the sales of activities and services that highlight the best of what Oahu has to offer.
Successful candidates will enjoy a stimulating work environment where customer interaction and sales expertise are highly valued. The role is ideal for those passionate about travel, hospitality, and creating memorable experiences for visitors. With commission-based incentives, employees are motivated to build strong relationships with guests and leverage their knowledge to exceed sales targets. This position also offers an opportunity to be part of a respected brand that prioritizes member satisfaction and supports career growth within the travel industry.
The Hotel Concierge (Oahu) Sales & Activities position at AAA combines sales, customer service, and travel expertise, offering a dynamic career path in the hospitality and travel sector. This role is designed for individuals who thrive in customer-facing environments and possess a strong aptitude for sales and travel-related activities. The position starts at $20 per hour, with eligibility for commission immediately upon hire, allowing for uncapped earning potential based on performance. Candidates must reside on the Island of Oahu to be considered, emphasizing the company’s focus on local talent and the necessity of understanding the unique culture and attractions of the region.
In this role, the concierge will act as a key point of contact for guests staying at hotels, providing tailored recommendations and sales of local activities, tours, and travel-related services. The position demands an individual with excellent interpersonal skills, a thorough knowledge of Oahu’s travel and entertainment options, and the ability to effectively communicate and sell these experiences to guests. The concierge plays a critical role in enhancing the guest experience and driving additional revenue through the sales of activities and services that highlight the best of what Oahu has to offer.
Successful candidates will enjoy a stimulating work environment where customer interaction and sales expertise are highly valued. The role is ideal for those passionate about travel, hospitality, and creating memorable experiences for visitors. With commission-based incentives, employees are motivated to build strong relationships with guests and leverage their knowledge to exceed sales targets. This position also offers an opportunity to be part of a respected brand that prioritizes member satisfaction and supports career growth within the travel industry.
Job Requirements
- High school diploma or equivalent
- Reside on the Island of Oahu
- Proven sales experience
- Able to work flexible hours including weekends and holidays
- Strong customer service orientation
- Basic computer skills
Job Qualifications
- Experience in hotel concierge or related hospitality role
- Strong sales and customer service skills
- Knowledge of Oahu's tourism and activity offerings
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment
- Proficiency with reservation and booking systems
Job Duties
- Provide exceptional concierge services to hotel guests
- Recommend and sell local tours, activities, and attractions
- Manage bookings and reservations for travel-related activities
- Deliver outstanding customer service and resolve guest inquiries
- Collaborate with hotel staff and vendors to coordinate guest experiences
- Maintain up-to-date knowledge of Oahu travel and entertainment options
- Achieve and exceed sales targets through effective selling techniques
Job Criteria
Experience
No experience required
Job Location
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