Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,000.00 - $62,000.00
Benefits
Professional training and development
responsive corporate support
competitive pay
fully-paid health insurance after 3 years of service
Dental Insurance
Vision Insurance
Matching 401k
Free parking
Job Description
SREE Hotels LLC is a reputable hospitality management company known for operating and managing several hotels that provide exceptional experiences to travelers and guests. One of their acclaimed properties is the SpringHill Suites by Marriott located in the Uptown area of Charlotte, NC. This hotel is part of the well-known Marriott brand, renowned globally for its commitment to quality, comfort, and guest satisfaction. SpringHill Suites by Marriott caters primarily to business travelers, tourists, and families, offering upscale suites with modern amenities designed to provide a home-away-from-home experience. The hotel maintains high standards for service, cleanliness, and guest care, aiming to... Show More
Job Requirements
- At least 3 years of hotel supervisory or management experience
- Knowledge of property management systems
- Experience with Marriott brand standards
- Strong problem solving skills
- Flexible availability to work varied shifts
- Ability to perform under pressure in a fast paced environment
- Excellent communication and interpersonal skills
- Detail oriented with strong organizational skills
Job Qualifications
- At least 3 years of hotel supervisory or management experience required
- Marriott brand experience strongly preferred
- Full operational knowledge of property management system
- Must be a positive role model for staff and co-workers with ability to identify and resolve problems timely
- Must be flexible in work hours to accommodate last minute changes in scheduling
- Must be able to change tasks and adjust energy level needed to accommodate a fast paced environment
- Must have strong interpersonal skills to engage and interact with associates and guests
- Must be detail oriented in supervising staff, inspection of facilities and completing assignments
Job Duties
- Provide vision for the staff by promoting company and brand standards
- Interview, hire and onboard new staff to meet the highest levels of guest service
- Ensure new associates participate in new-hire orientation and make sure all associates receive proper job-related training as well as participate in all required ongoing training requirements
- Schedule staff for appropriate levels of service that drive guest satisfaction yet maintain profitability
- Fill in whatever capacity is needed when staffing levels are limited due to unexpected surges in occupancy, inclement weather, call outs or any other unforeseen reason
- Coach and mentor staff to facilitate high associate satisfaction
- Process daily deposits and make collection calls to customers with direct billing approval
Job Location
Loading...
You may be also interested in:
Popular Cities