Job Overview
Compensation
Hourly
Range $16.00 - $19.00
Benefits
Paid sick time
Management referral program
Employee Meals
Employee assistance program
Paid vacation
Health Insurance
Life insurance
Supplemental benefit plans
401k with employer match
Job Description
Specialty Restaurants Corporation is a well-established hospitality company known for operating a variety of dining concepts that emphasize exceptional guest experiences, quality food, and memorable service. As a leader in the restaurant industry, Specialty Restaurants Corporation is dedicated to fostering a welcoming and inclusive environment not only for its guests but also for its team members. With multiple locations and a firm commitment to professional growth and employee satisfaction, the company stands as a great place for hospitality professionals seeking to advance their careers.
The role of Host/Hostess is crucial in creating the initial and lasting impressions guests have when they visit our restaurants. This position is responsible for welcoming guests with warmth and enthusiasm, managing the flow of guests efficiently, and maintaining a positive dining atmosphere. Working closely with servers, bussers, and management, the Host/Hostess ensures guest satisfaction from the moment they enter until they leave. This role requires excellent communication skills, multitasking abilities, and a customer-centric approach to service. The position offers an hourly wage ranging from $16 to $19, reflecting the importance of this customer-facing role.
As a Host/Hostess at Specialty Restaurants Corporation, individuals can expect to be part of a supportive team committed to work-life balance and professional development. The company provides a wide array of benefits and incentives, including paid sick time, referral bonuses for management candidates, free employee meals, EAP services, paid vacation, and programs designed to reward staff who embody the company's values. Full-time employees are also eligible for comprehensive health coverage, life insurance, supplemental benefits, and a 401k plan with employer matching after one year of service.
This position is ideal for individuals who enjoy interacting with others and thrive in a fast-paced, dynamic environment. The Host/Hostess will manage seating charts, handle guest inquiries, coordinate reservations, and assist with special events. Physical stamina is essential as the role involves standing and walking for extended periods, as well as lifting light to moderate loads. Prior experience in customer service is beneficial but not mandatory, as the company values a positive attitude and eagerness to learn. Flexible availability including evenings, weekends, and holidays is required to meet the needs of our guests and busy restaurant operations.
Joining Specialty Restaurants Corporation as a Host/Hostess offers more than just a job; it provides a pathway to grow within the hospitality industry while contributing to remarkable dining experiences for countless guests. If you are passionate about service excellence, enjoy working in a collaborative environment, and want to be rewarded for your dedication, this opportunity is an excellent fit. We uphold equal employment opportunities and are committed to providing a drug-free workplace, ensuring a safe and respectful environment for all employees.
The role of Host/Hostess is crucial in creating the initial and lasting impressions guests have when they visit our restaurants. This position is responsible for welcoming guests with warmth and enthusiasm, managing the flow of guests efficiently, and maintaining a positive dining atmosphere. Working closely with servers, bussers, and management, the Host/Hostess ensures guest satisfaction from the moment they enter until they leave. This role requires excellent communication skills, multitasking abilities, and a customer-centric approach to service. The position offers an hourly wage ranging from $16 to $19, reflecting the importance of this customer-facing role.
As a Host/Hostess at Specialty Restaurants Corporation, individuals can expect to be part of a supportive team committed to work-life balance and professional development. The company provides a wide array of benefits and incentives, including paid sick time, referral bonuses for management candidates, free employee meals, EAP services, paid vacation, and programs designed to reward staff who embody the company's values. Full-time employees are also eligible for comprehensive health coverage, life insurance, supplemental benefits, and a 401k plan with employer matching after one year of service.
This position is ideal for individuals who enjoy interacting with others and thrive in a fast-paced, dynamic environment. The Host/Hostess will manage seating charts, handle guest inquiries, coordinate reservations, and assist with special events. Physical stamina is essential as the role involves standing and walking for extended periods, as well as lifting light to moderate loads. Prior experience in customer service is beneficial but not mandatory, as the company values a positive attitude and eagerness to learn. Flexible availability including evenings, weekends, and holidays is required to meet the needs of our guests and busy restaurant operations.
Joining Specialty Restaurants Corporation as a Host/Hostess offers more than just a job; it provides a pathway to grow within the hospitality industry while contributing to remarkable dining experiences for countless guests. If you are passionate about service excellence, enjoy working in a collaborative environment, and want to be rewarded for your dedication, this opportunity is an excellent fit. We uphold equal employment opportunities and are committed to providing a drug-free workplace, ensuring a safe and respectful environment for all employees.
Job Requirements
- Must be able to walk and stand for hours at a time
- lift and carry up to 10-30lbs
- flexible availability including evenings, weekends, and holidays
- ability to communicate clearly and effectively with guests and team members
- willingness to maintain a drug-free workplace
- successful completion of pre-employment background check
Job Qualifications
- Excellent communication and interpersonal skills
- a friendly, outgoing personality with a passion for customer service
- ability to multitask and stay calm under pressure in a busy environment
- strong organizational skills and attention to detail
- prior experience as a host/hostess or in a customer-facing role is preferred but not required
- must be able to work flexible hours, including evenings, weekends, and holidays
Job Duties
- Greet guests with a warm and welcoming attitude
- manage the seating chart and efficiently seat guests while balancing guest preferences and server sections
- provide accurate wait times and ensure guests are comfortable during their wait
- answer phone calls, take reservations, and manage the guest list
- maintain a clean and organized front-of-house area, including the host stand and entryway
- communicate effectively with servers, bussers, and managers to ensure a seamless guest experience
- handle guest inquiries and concerns with professionalism and a positive attitude
- assist with other tasks as needed, including helping with special events
Job Criteria
Experience
No experience required
Job Location
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