HOST/HOSTESS (PART TIME)

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Free room nights

discounted room rates

Medical insurance

prescription insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401K with company match

Paid Time Off

Paid Family Bonding Time

Adoption assistance

Employee stock purchase plan

Retail Discounts

Tuition Reimbursement

complimentary parking

DART passes

Job Description

Thompson Dallas is a distinguished luxury hotel situated in the heart of downtown Dallas, adjacent to the Akard Street stop of the DART train. This hotel is a part of The National, renowned as Dallas' newest urban luxury mixed-use project, featuring 219 rooms with 52 suites and an array of full-service dining and drink venues. Additionally, Thompson Dallas boasts a boutique spa and fitness center tailored towards wellness, extensive event spaces including a notable 14,000 square foot National Ballroom, and a captivating mid-century modern hexagonal design that stands prominently within the Dallas skyline. Being under the broad spectrum of Hyatt Hotels Corporation, Thompson Dallas delivers an exquisite blend of history, design, and culture, making it a prime destination for both guests and the local community alike.

The position of Host/Hostess offered here is a pivotal role within our Food & Beverage team, premised upon offering unsurpassed hospitality and serving as the gracious face of the restaurant. This position requires a professional demeanor paired with a warm and outgoing personality, ensuring that every guest’s first impression is both welcoming and memorable. The candidate will be responsible for greeting guests upon arrival and managing their seating with efficiency and grace, an essential component of providing excellent customer service. As this role operates within an upscale and luxury environment, the successful applicant will be expected to perform with utmost hospitality standards, anticipate the needs of guests proactively, and maintain a consistently positive and engaging attitude. This position offers not only a chance to join a vibrant and elite team but also exposure to an esteemed hospitality establishment that was recognized as the 16th best company to work for on Fortune’s 100 Best Companies List in 2021. Employees at Thompson Dallas are supported through comprehensive benefits, opportunities for growth, and a welcoming culture that celebrates excellence in luxury service.

Job Requirements

high school diploma or equivalent
previous experience in a similar hospitality or hosting role preferred
excellent interpersonal and communication skills
ability to maintain composure under pressure
strong organizational skills
physical ability to stand for extended periods
must be punctual and reliable
ability to work flexible hours including weekends and holidays

Job Qualifications

upscale beverage programming experience preferred
deep cocktail knowledge beyond the basics
curation of complicated cocktail knowledge
refined verbal communication skills
must have physical stamina to lift moderate amounts of weight
must have availability including weekends and holidays

Job Duties

greet guests promptly and courteously as they enter the restaurant
manage the seating arrangements ensuring maximum efficiency and guest comfort
coordinate with restaurant staff to communicate guest arrivals and special requests
maintain the cleanliness and organization of the host station and front entrance
respond gracefully to guest inquiries and provide information about the restaurant’s offerings
assist in managing wait lists and reservations during busy periods
uphold high standards of hospitality and professionalism to enhance guest experience