Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $23.25
Work Schedule
Flexible
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Job Description
Restaurant Associates is a leading provider of dining and event catering services, specializing in premium culinary experiences for some of the nation's most prestigious museums, performing arts centers, and corporations. As part of Compass Group, a global leader in foodservice management, Restaurant Associates has earned recognition such as the Glassdoor Employee Choice Award for Best Places to Work. This distinction highlights the company’s commitment to cultivating a positive and engaging workplace culture, fostering growth opportunities for employees, and delivering exceptional service to guests. The company is dedicated to inclusivity and equal opportunity, ensuring fair treatment for all applicants and team members. With a strong presence in major venues such as The Met Balcony Lounge located at 1000 Fifth Avenue, New York, Restaurant Associates blends culinary expertise with exceptional hospitality to create memorable dining experiences.
We are currently seeking a part-time Host/Hostess to join the team at The Met Balcony Lounge. This role is crucial in welcoming guests and ensuring a smooth seating process, which directly contributes to the overall dining experience. The position operates on a part-time schedule with flexible days and hours, providing a competitive pay rate of $23.25 per hour. The ideal candidate will have at least two years of previous hosting experience, demonstrating the ability to manage guest interactions with warmth, efficiency, and professionalism. As a Host/Hostess, you will be the first point of contact for guests, responsible for greeting and seating them promptly and courteously based on availability and guest preferences.
In this role, exceptional communication skills and a friendly demeanor are essential. You will be actively involved in maintaining a clean and safe environment by promoting sanitation standards and overseeing certain food-service procedures. Additionally, you may assist with training new team members and help in service areas such as bussing or food service when necessary, ensuring adherence to food safety protocols. This position demands flexibility, patience, sensitivity, and the ability to manage customer service issues effectively. Employees must also have a commitment to confidentiality, especially when handling sensitive guest or medical information.
Working with Restaurant Associates means being part of a collaborative team that values safety, professionalism, and guest satisfaction. The Host/Hostess will operate alongside other departments during special events or functions to deliver seamless service. Opportunities for advancement and professional development are supported within the company, complemented by comprehensive benefits available to both part-time and full-time staff. These benefits include programs for health and wellness, shopping discounts, identity theft protection, and voluntary insurance options among others.
This role offers a valuable opportunity for individuals passionate about hospitality and customer service to grow within a prestigious foodservice company. We seek candidates who are enthusiastic, dependable, and committed to contributing positively to our team and the overall guest experience. Join Restaurant Associates at The Met Balcony Lounge and become part of an esteemed organization recognized for excellence in the foodservice industry.
We are currently seeking a part-time Host/Hostess to join the team at The Met Balcony Lounge. This role is crucial in welcoming guests and ensuring a smooth seating process, which directly contributes to the overall dining experience. The position operates on a part-time schedule with flexible days and hours, providing a competitive pay rate of $23.25 per hour. The ideal candidate will have at least two years of previous hosting experience, demonstrating the ability to manage guest interactions with warmth, efficiency, and professionalism. As a Host/Hostess, you will be the first point of contact for guests, responsible for greeting and seating them promptly and courteously based on availability and guest preferences.
In this role, exceptional communication skills and a friendly demeanor are essential. You will be actively involved in maintaining a clean and safe environment by promoting sanitation standards and overseeing certain food-service procedures. Additionally, you may assist with training new team members and help in service areas such as bussing or food service when necessary, ensuring adherence to food safety protocols. This position demands flexibility, patience, sensitivity, and the ability to manage customer service issues effectively. Employees must also have a commitment to confidentiality, especially when handling sensitive guest or medical information.
Working with Restaurant Associates means being part of a collaborative team that values safety, professionalism, and guest satisfaction. The Host/Hostess will operate alongside other departments during special events or functions to deliver seamless service. Opportunities for advancement and professional development are supported within the company, complemented by comprehensive benefits available to both part-time and full-time staff. These benefits include programs for health and wellness, shopping discounts, identity theft protection, and voluntary insurance options among others.
This role offers a valuable opportunity for individuals passionate about hospitality and customer service to grow within a prestigious foodservice company. We seek candidates who are enthusiastic, dependable, and committed to contributing positively to our team and the overall guest experience. Join Restaurant Associates at The Met Balcony Lounge and become part of an esteemed organization recognized for excellence in the foodservice industry.
Job Requirements
- High school diploma or equivalent
- Two years of hosting experience preferred
- Ability to perform essential job functions with or without accommodation
- Flexibility to work varying part-time hours
- Strong communication skills
- Positive attitude and team-oriented mindset
- Commitment to confidentiality and guest privacy
Job Qualifications
- Two years of previous hosting experience preferred
- Exceptional communication and interpersonal skills
- Ability to manage guest relations with patience and flexibility
- Knowledge of food handling and sanitation standards
- Ability to train and supervise staff effectively
- Familiarity with emergency safety procedures
- Capacity to perform multiple tasks in a fast-paced environment
Job Duties
- Promptly and warmly greet guests and direct them to their tables based on availability or seating preference
- Create an enjoyable dining experience by promoting a safe, clean, and neat environment
- Exhibit exceptional communication skills and maintain positive interactions with guests and team members
- Supervise activities of food-service associates ensuring proper customer service, food handling, and sanitation
- Train new food-service team members and assist with closing duties including side work and station setup
- Demonstrate knowledge of emergency safety procedures and assist in evacuations if necessary
- Assist with occasional bussing and food service while adhering to food safety standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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