Host/Hostess - Merwin's Wharf

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Benefits

Flexible work schedule
opportunities for career growth
Training and development programs
supportive work environment
Employee Discounts
Health and safety protocols

Job Description

Cleveland Metroparks is a distinguished public park system in the Cleveland area, known for its dedication to preserving natural spaces and providing recreational, educational, and cultural opportunities to the community. Serving millions of residents and visitors every year, Cleveland Metroparks offers a wide range of amenities including trails, golf courses, picnic areas, and dining facilities. Their commitment to quality customer service and a welcoming environment extends to all aspects of their operations, including their in-house dining establishments.

The Host/Hostess role within Cleveland Metroparks is crucial for maintaining an inviting atmosphere in the dining facilities. The position is desig... Show More

Job Requirements

  • Must be personable and outgoing
  • Previous restaurant experience preferred
  • Ability to develop and maintain effective working relationships with employees and the public
  • Ability to speak and write clearly and concisely
  • Ability to perform work with a high degree of accuracy and organization
  • Ability to work cooperatively with others
  • Ability to perform with independence and initiative

Job Qualifications

  • Must be personable, outgoing and demonstrate initiative
  • Previous restaurant experience preferred
  • Ability to develop and maintain effective working relationships with stakeholders including employees and the general public
  • Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation
  • Ability to communicate one-on-one or in group settings
  • Ability to perform work with a high degree of accuracy and organization
  • Ability to work cooperatively with others
  • Ability to perform with considerable independence and initiative

Job Duties

  • Regular and predictable attendance is expected and required
  • Assigns patrons to tables suitable for their needs and according to rotation so servers receive an appropriate number of seatings
  • Greets guests upon arrival and seats them and provides menus
  • Answers phones to take reservations, respond to customer inquiries, or transfer calls to appropriate staff
  • Maintains a clean, safe facility and ensures compliance with health department codes and regulations
  • Assists restaurant staff as needed
  • Keeps direct supervisor promptly informed of key/significant issues or concerns
  • Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area
  • Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action and notifying supervisory personnel
  • Performs related duties as assigned or apparent

Job Location

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