Host/Hostess - Hiring Immediately

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Great working environment
flexible schedule
Paid training
room to grow with the company
Employee discount on meals
fun and exciting workplace

Job Description

Kitchen + Kocktails is a vibrant and contemporary restaurant that offers a unique take on Southern Comfort Food, paired with an impressive selection of beer, wine, and craft cocktails. Known for its welcoming ambiance and innovative menu, Kitchen + Kocktails strives to provide a memorable dining experience that blends traditional Southern flavors with modern culinary twists. This establishment prides itself on creating a fun, lively environment not only for its guests but also for its dedicated staff. With a commitment to excellent customer service and high-quality food and beverage offerings, Kitchen + Kocktails is a sought-after destination for both casual diners and food enthusiasts looking for a twist on classic Southern cuisine.

The restaurant is currently looking to expand its team by hiring enthusiastic Hosts and Hostesses who will play a crucial role in shaping the guests' first and lasting impressions. This position is ideal for individuals who enjoy engaging with people, thrive in fast-paced settings, and are passionate about delivering superior customer service. The role offers a competitive hourly wage of $17 to $19 and includes employee discounts on meals, making it attractive for those who appreciate great food and a supportive working environment.

As a Host or Hostess at Kitchen + Kocktails, you will be the face of the restaurant, greeting guests as they arrive and farewelling them upon departure with warmth and professionalism. Your responsibilities extend beyond seating guests; you will manage wait times, maintain the guest list, and ensure that each guest feels welcomed and attended to from the moment they walk in. The position demands excellent communication skills to interact effectively with guests and coordinate smoothly with servers, bussers, and management. Attention to detail, the ability to multitask, and a friendly disposition are essential qualities to perform successfully.

Additionally, hosts and hostesses assist with light housekeeping duties such as cleaning menus and glasses and ensure that restrooms are clean and stocked. They may also be called upon to answer phone calls and handle to-go orders, requiring flexibility and a team-oriented approach. This role offers a unique opportunity to grow within the company, backed by paid training and a supportive workforce that encourages learning and development. The working environment at Kitchen + Kocktails is enjoyable and dynamic, making it a perfect place for individuals who value teamwork, customer interaction, and career growth in hospitality.

Job Requirements

  • Must be able to read menus
  • must be able to articulate clear greetings and farewells to guests
  • must be able to understand requests for assistance
  • must be able to clearly communicate guests’ needs to servers, bussers, managers, etc.
  • must be able to hear well in a loud environment
  • must be able to walk and stand during entire shift
  • must be able to reach, bend, stoop and wipe
  • must be able to carry trays or supplies (10-30 lbs)
  • desire to help out where needed and work as part of a team
  • passion for providing extraordinary service
  • ability to thrive in a fast-paced environment
  • appetite for learning and great food
  • flexibility to work a variety of shifts
  • 6 months experience in a full-service restaurant preferred
  • must be upbeat, outgoing and positive
  • must be able to assist guests and possess great guest relations skills
  • ability to stand/walk and stay focused and alert for extended periods
  • ability to work effectively within a team
  • ability to effectively communicate on the telephone

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • customer service experience preferred
  • ability to multitask and work in a fast-paced environment
  • basic math skills
  • ability to work effectively within a team
  • positive attitude and professionalism
  • prior experience in a full-service restaurant preferred
  • strong verbal communication skills
  • ability to handle customer inquiries and resolve issues amicably

Job Duties

  • Greet incoming and departing guests warmly with a genuine smile and eye contact
  • escort guests to assigned dining area
  • present menus
  • announce waiter's name
  • Use visual cues to seat guests in either the bar or dining area depending on their preference
  • Inform guest of current promotion and who will be serving them to ensure smooth handoff to service staff
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of guests into dining and bar areas
  • provide accurate wait times
  • Tend to special guest needs and requests
  • Observe guests' needs during dining experience to ensure high quality service
  • Adhere to sanitation, safety and alcohol control policies
  • Help dining room staff by setting and clearing tables
  • replenishing water
  • serving beverages
  • Issue dining charges by verifying orders
  • calculating taxes
  • totaling bill for to-go orders
  • Receive payments by validating credit charges
  • approving checks
  • accepting currency
  • calculating and issuing change for to-go orders
  • Reconcile cash drawer by proving cash transactions
  • listing checks and credit card charges for to-go orders
  • Contribute to team effort by accomplishing related results as needed

Job Criteria

Experience

No experience required


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