HOST/HOSTESS (FULL TIME)

New Orleans, LA, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $25.00 - $30.00

Benefits

Retirement Plan

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

voluntary benefits

Medical

Dental

Vision

Life insurance

Disability insurance

Commuter Benefits

Employee assistance program

flexible spending accounts

Job Description

Marcel Restaurant is situated in the iconic Breuer building on Madison Avenue in New York City, offering a unique blend of cuisine, art, and design. Designed in partnership with Sotheby’s and crafted by Roman and Williams, this luxurious dining establishment is a destination for sophisticated patrons who appreciate both fine dining and a culturally rich atmosphere. The restaurant pays homage to the culinary traditions of French cuisine while infusing modern New York sensibilities and emphasizing seasonality and locally sourced ingredients. Led by Chef-Partner Marie-Aude Rose and Executive Chef Juan Moncalvo, Marcel provides a refined continental menu that highlights classical technique, artistic presentation, and exceptional quality. The restaurant is also known for its celebrated pâtisserie program featuring handcrafted viennoiserie, madeleines, tarts, and entremets. The setting includes a striking dining room with sculptural design, an open kitchen, a garden terrace, museum-quality art, and an exclusive wine program sourced from Sotheby’s cellar, making it a hotspot for culinary excellence and vibrant social experiences.

We are currently seeking a full-time Host/Hostess to join our esteemed team at Marcel. This position offers hourly pay ranging from $25.00 to $30.00 and requires prior experience in upscale dining environments. The Host/Hostess serves as the first point of contact for guests, responsible for welcoming and seating patrons in a warm and efficient manner, setting the stage for the exceptional dining experience Marcel is known for. This role demands strong interpersonal skills, a professional demeanor under pressure, and the ability to maintain a collaborative and positive environment for guests and teammates alike. The host or hostess will also handle customer service situations, supervise dining room operations to ensure smooth service flow, and assist with service duties as necessary. At Marcel, you will have the opportunity to learn from culinary leaders and work in a setting that cultivates growth, precision, intensity, and passion—qualities intrinsic to the authentic French kitchen mentality. This position requires open availability as days and hours may vary depending on the restaurant’s needs. Becoming part of Marcel means contributing to a culinary destination of excellence where every role supports the restaurant's mission of outstanding quality and guest satisfaction.

Job Requirements

Prior upscale dining experience
full-time availability with flexible schedule
ability to communicate effectively and respectfully
ability to work in a high-volume, fine dining environment
willingness to perform physical tasks including occasional bussing
ability to maintain confidentiality
knowledge of food handling and sanitation standards
ability to operate dining room equipment

Job Qualifications

Prior upscale dining experience
strong communication and interpersonal skills
ability to remain patient and flexible in a fast-paced environment
knowledge of emergency safety procedures
ability to maintain confidentiality
experience supervising or training team members preferred

Job Duties

Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements
help create an overall enjoyable dining experience and promote a safe, clean and neat environment for guests and other associates
exhibit exceptional communications skills and demonstrate flexibility and patience
maintain a high level of sensitivity and confidentiality regarding personal or medical information shared
supervise the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
help train new food-service team members
supervise the closing of the assigned dining room to ensure side work and station setup is properly completed
demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency
assist with service including occasional bussing and food service while maintaining safe food handling and sanitation standards
operate equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines as needed
work with staff of other departments during special events or functions
perform other duties as assigned