Denny's logo

Host/Hostess - Franchise

Job Overview

diamond

Benefits

flexible schedule
Employee Discounts
Training opportunities
Supportive team environment
Opportunity for advancement

Job Description

Denny's is a well-established and beloved restaurant brand known for its commitment to serving delicious meals in a warm and welcoming environment. Operating as an independently owned and operated franchisee, this particular Denny's location continues the tradition of providing excellent customer service and a positive dining experience to every guest that walks through its doors. Denny's is a family-friendly dining destination offering a diverse menu catering to all tastes and preferences, making it a popular choice for breakfast, lunch, and dinner across the nation. The franchisee upholds the high standards and values of Denny's, ensuring that every visitor enjoys friendly service in a clean, comfortable setting.

The role of Host/Hostess at this Denny's franchise is a vital frontline position designed for individuals who have a passion for food and enjoy creating a memorable experience for others. Hosts and Hostesses are responsible for being the first and last point of contact with guests, setting the tone for their entire visit with a warm welcome and final farewell. This position requires excellent interpersonal skills, a genuine desire to assist others, and the ability to maintain a high level of professionalism at all times. Beyond greeting guests, the Host/Hostess also engages visitors with friendly conversation, suggests menu items, helps with beverage orders, processes payments accurately, and ensures guests feel comfortable and valued.

Aside from guest interaction, the role includes performing various supporting tasks such as completing side work, maintaining cleanliness, and assisting team members as needed to ensure smooth operation. This reflects Denny's commitment to teamwork and a collaborative work environment, where every employee contributes to the overall success. Working at an independently owned Denny's franchise means the employment terms, including scheduling and staffing decisions, are managed locally, providing potential for a personalized and community-driven workplace experience.

This job offers an excellent opportunity for individuals seeking to grow in the hospitality industry, develop strong communication skills, and participate in a dynamic, guest-focused environment. Whether you are looking for a part-time position or a stepping stone into food service management, a Host/Hostess at Denny's plays an essential role in shaping customer satisfaction and restaurant reputation. The company prides itself on equal employment opportunity and values diversity, welcoming applications from candidates of all backgrounds. If you are enthusiastic about food and enjoy creating a welcoming atmosphere, joining Denny's as a Host/Hostess could be the perfect fit for your career aspirations.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred
  • availability to work flexible hours including evenings, weekends and holidays
  • ability to stand for extended periods
  • ability to perform basic math calculations
  • friendly and positive attitude

Job Qualifications

  • Excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • a friendly and approachable demeanor
  • strong attention to detail
  • basic math skills for handling payments
  • previous customer service experience preferred

Job Duties

  • Greeting guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive experience
  • engaging in friendly conversation as you suggest new menu items, process payments, make correct change and help with the beverage orders for guests
  • completing side work, clean and assist other team members as needed

Job Location

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