Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Employee Discounts
flexible schedule

Job Description

Denny's is a well-established restaurant franchise known for its commitment to providing delicious food and exceptional service to customers. As an independently owned and operated franchisee of Denny's, this restaurant embraces the brand's core values and culture while maintaining its unique approach to hospitality and customer care. With a welcoming atmosphere and a focus on family-friendly dining, Denny's has been a popular choice for many guests seeking classic American cuisine available around the clock. This franchise operates within a vibrant community, offering a range of menu options designed to satisfy diverse tastes, all served with a genuine smile and attentive service.

This role is for a Host/Hostess position within the independently operated Denny's franchise. The Host/Hostess plays a pivotal role in shaping the guest experience, often being the first and last point of contact during a customer's visit. This position requires someone passionate about food and hospitality, someone who genuinely enjoys engaging with people and making them feel welcomed and at home. The Host/Hostess is responsible for greeting guests warmly and with a friendly smile as they arrive, setting the tone for a positive dining experience. Additionally, the role involves managing seating arrangements efficiently to ensure smooth flow and satisfaction throughout the restaurant. Engaging with guests positively through friendly conversation is essential, often including offering recommendations on new menu items, taking beverage orders, and assisting with payment processing, including making correct change. The role also demands teamwork, as the Host/Hostess may be required to complete side work, maintain a clean environment, and support other team members as needed. This hands-on, fast-paced position requires someone who can balance customer service with operational support, ultimately contributing to a welcoming and efficient dining atmosphere.

The restaurant operates under the independent franchisee's management, meaning all employment-related matters such as staffing, scheduling, hiring decisions, and workplace policies are handled by the franchise owner. It is important to note that Denny's Inc. is not the employer and does not influence employment decisions or manage the franchise's staff. The independent franchise embraces Denny's strong commitment to equal employment opportunities and ensures a respectful workplace where every individual, regardless of background or identity, is treated fairly and equally. This position offers an opportunity to be part of a respected dining brand while developing valuable customer service and teamwork skills in a dynamic environment.

Job Requirements

  • High school diploma or equivalent preferred
  • ability to greet guests warmly and maintain a positive attitude
  • basic math skills
  • ability to multitask and work in a fast-paced environment
  • availability to work flexible hours including weekends and holidays
  • strong communication skills
  • ability to work as part of a team

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service or hospitality experience preferred but not required
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks in a fast-paced environment
  • basic math skills for payment processing
  • team-oriented mindset

Job Duties

  • Greeting guests in a warm, friendly, smiling manner
  • engaging in friendly conversation to suggest new menu items
  • processing payments and making correct change
  • assisting with beverage orders
  • completing side work
  • cleaning and assisting other team members as needed
  • managing seating arrangements efficiently

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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