Denny's logo

Host/Hostess - Franchise

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.50 - $18.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Employee Discounts
Paid training
friendly work environment
Opportunity for advancement
team-oriented culture
employee recognition programs

Job Description

Denny's is a renowned and independently owned franchise restaurant known for its welcoming atmosphere and commitment to serving delicious meals around the clock. As a popular dining destination that caters to a diverse clientele, Denny's prides itself on delivering exceptional service and great food that brings people together. With a longstanding reputation in the foodservice industry, Denny's offers employees the opportunity to grow within a supportive and engaging environment. This particular position is with an independently owned franchise of Denny's, which means that the franchisee independently manages all employment-related decisions while upholding the values and customer service standards of the Denny's brand.

The role of Host/Hostess at Denny's is crucial in shaping guests’ dining experiences. As the first and last point of contact, the Host/Hostess represents the face of the restaurant, providing a warm and welcoming atmosphere that encourages guests to feel right at home. This position is perfect for individuals who have a passion for food service, enjoy interacting with people, and thrive in dynamic restaurant environments. The Host/Hostess is responsible for greeting diners cheerfully, assisting with seating arrangements, and setting the tone for positive customer interactions from the moment guests walk through the door.

Additional responsibilities include engaging guests in friendly conversation, which enhances the dining atmosphere and contributes to customer satisfaction. Hosts/Hostesses also play a vital role in promoting menu items by suggesting new dishes and beverages, thereby supporting overall restaurant sales. They assist in processing payments efficiently, ensuring that guests experience a smooth and pleasant check-out process. Moreover, completing side work such as maintaining cleanliness and assisting other team members is an essential part of this cooperative role within the restaurant. Working as part of a dedicated team, the Host/Hostess helps ensure that all operational aspects run seamlessly during service hours.

Employment at this franchisee-operated Denny's offers the chance to be part of a committed team that values excellent customer service above all. It is a role that balances guest interaction with operational support in a fast-paced, friendly environment. Candidates looking for a flexible job that offers hands-on experience in the food service industry will find this position fulfilling. Although the salary and employment type details are determined by the independent franchisee, the opportunity to begin or further a career in hospitality at a notable restaurant brand like Denny's remains a unique and rewarding prospect.

Job Requirements

  • High school diploma or equivalent
  • Ability to greet guests warmly and engage positively
  • Basic math skills to handle payments and change
  • Ability to work flexible hours including weekends and holidays
  • Capacity to perform cleaning and side work duties
  • Strong communication skills
  • Ability to work well within a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality helpful but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Basic math skills for handling payments
  • Friendly and approachable demeanor
  • Willingness to learn and assist with various tasks

Job Duties

  • Greet guests in a warm, friendly, smiling manner that welcomes them into the restaurant and sets the stage for a positive experience
  • Engage in friendly conversation while suggesting new menu items, processing payments, making correct change, and assisting with beverage orders
  • Complete side work such as cleaning and assisting other team members as needed
  • Maintain cleanliness and organization of the host stand and entrance area
  • Assist with seating arrangements and managing waitlists during busy times
  • Support team members to ensure smooth restaurant operations
  • Provide excellent customer service as the first and last point of contact for guests

Job Criteria

Experience

No experience required


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