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HOST/HOSTESS - BERKELEY BOATHOUSE RESTAURANT

Job Overview

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Compensation

Hourly
Exact $22.19
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Equal opportunity employer

Job Description

The Berkeley Boathouse, located within the DoubleTree Berkeley Marina Hotel, offers a unique waterfront dining experience combining exquisite cuisine and breathtaking views. As part of the prominent DoubleTree franchise, known globally for its commitment to exceptional guest service and luxurious accommodations, The Berkeley Boathouse stands out as a preferred destination for both local patrons and travelers seeking a relaxed yet upscale environment. The hotel and restaurant emphasize not only providing superior dining options but also fostering memorable customer interactions, ensuring guests feel welcomed and valued throughout their visit. The establishment is dedicated to maintaining high standards in both culinary offerings and guest service to create a holistic and satisfying experience for every guest.

The role of Restaurant Host/Hostess at The Berkeley Boathouse involves being the initial face guests encounter upon entering the restaurant. This position is crucial in setting the tone for the dining experience as the host/hostess warmly welcomes guests, efficiently manages seating arrangements, and communicates effectively to maintain smooth restaurant operations. At a compensation rate of $22.19 per hour, this role offers an opportunity to work in a vibrant hospitality environment within a renowned hotel setting. The position demands excellent interpersonal communication skills, attention to detail, and the ability to multitask, especially during busy service hours.

Key responsibilities include greeting guests, understanding their dining preferences, and seating them strategically to optimize the flow and efficiency of the restaurant. The host/hostess also monitors dining area activity to ensure a balanced distribution of guests and timely turnover of tables. Additionally, the role involves assisting with side work such as cleaning, organizing, and preparing the dining space to uphold cleanliness and presentation standards. Being knowledgeable about the menu enables the host/hostess to respond promptly and informatively to guest inquiries, enhancing the overall guest experience.

This role requires flexibility to work varying shifts, including days, evenings, weekends, and holidays, ensuring consistent coverage throughout peak and off-peak hours. Physical demands include the ability to lift or push weights between 25-50 pounds and to stand for extended periods. Successful candidates are expected to exhibit sound judgment and problem-solving skills to address any unexpected situations, such as emergencies or service interruptions, calmly and efficiently. The host/hostess must also demonstrate a cooperative attitude, assisting co-workers to maintain a positive and productive workplace atmosphere.

In summary, the Restaurant Host/Hostess position at The Berkeley Boathouse is ideal for individuals passionate about hospitality, eager to contribute to a dynamic team, and committed to delivering exceptional guest service in a picturesque waterfront setting.

Job Requirements

  • Ability to speak and hear in English
  • Close and distance vision
  • Frequently lifts/carries up to 25 lbs
  • Continually uses manual agility and gross motor skills with frequent bi-manual talent and fine motor skills
  • Stand for long periods
  • Ability to work different shifts including days, evenings, weekends, holidays
  • Ability to lift/push/pull 25-50lbs
  • Ability to work a complete 8-hour shift with or without reasonable accommodation

Job Qualifications

  • ServSafe Alcohol Awareness certification required
  • Certified Food Handler required
  • Ability to speak clearly and communicate easily with all kinds of people
  • Ability to use judgment and reasoning to cope with emergencies such as sudden illness or accident
  • Ability to plan and carry out activities
  • Ability to plan the work of others
  • Ability to stand for long periods

Job Duties

  • Welcome guests and ascertain their dining needs
  • Seat guests and manage the seating chart
  • Monitor restaurant activity to determine seating and dining flow
  • Perform opening and closing duties as needed
  • Assist others with side work including cleaning, stocking, folding silverware
  • Ensure knowledge of menu
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner
  • Assist fellow associates wherever necessary to maintain positive working relationships
  • Ability to work different shifts including days, evenings, weekends, holidays
  • Ability to lift/push/pull 25-50lbs
  • Ability to work a complete 8-hour shift with or without reasonable accommodation

Job Criteria

Experience

No experience required


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