North Italia logo

Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $18.50
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Work Schedule

Flexible
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Benefits

flexible scheduling
Hospitality training
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
discounted shift meals
employee discount
next day pay option
Career growth opportunities

Job Description

North Italia is a renowned Italian restaurant chain recognized for its commitment to crafting exceptional handmade Italian dishes from scratch daily. Known for its vibrant and welcoming atmosphere, North Italia offers an authentic dining experience with specialties like the Prosciutto pizza and house specialty Bolognese, which are prepared with the utmost care and passion. Founded with a dedication to hospitality and culinary excellence, North Italia has established itself as a beloved dining destination where guests can enjoy genuine Italian flavors in a warm and inviting environment. The company prides itself on fostering a family-like culture among its employees, including servers, hosts, managers, and chefs, all united by a shared mission to deliver unforgettable meals and service to every guest.

As an employer, North Italia is dedicated to supporting its workforce with numerous benefits and opportunities for career growth. The company offers flexible scheduling to accommodate the diverse needs of its staff, along with comprehensive hospitality training to help employees develop their skills and excel in their roles. Health benefits, including medical, dental, and vision insurance, are available to eligible employees who average 25 hours per week, reflecting the restaurant’s care for the wellbeing of its team. Additionally, employees are entitled to paid time off under the same eligibility criteria, ensuring a healthy work-life balance. Staff members also enjoy discounted shift meals and a 35% discount when dining as guests, reinforcing a strong sense of community and appreciation for their hard work. North Italia even offers the option for up to 50% next-day pay, depending on eligibility, which helps provide financial flexibility.

The role of Host/Hostess at North Italia is ideal for those who are passionate about hospitality and creating a welcoming atmosphere for diners. This position is pivotal in forming the first positive impression guests have when they enter the restaurant. Hosts and hostesses are responsible for greeting guests warmly, making them feel comfortable and attended to, knowing regular patrons by name, and managing the seating arrangements efficiently to ensure a smooth dining experience. The role demands excellent interpersonal skills, a genuine love for customer service, and the ability to multitask in a fast-paced environment. Strong communication skills in English and basic computer literacy are essential, as is the physical ability to stand for extended periods and lift up to 25 pounds if required.

In return for their dedication, hosts and hostesses at North Italia receive solid pay ranging from $17.00 to $18.50 per hour, along with a supportive work environment that encourages career advancement. Whether you are seeking your first job in hospitality or looking to build a lasting career, North Italia provides the training, benefits, and opportunities necessary for success. Working at North Italia means joining more than just a restaurant—it means becoming part of a caring, committed family that values each member's contribution and growth.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Excellent communication skills in English
  • Basic computer proficiency
  • Ability to stand for extended periods
  • Ability to lift up to 25 pounds

Job Qualifications

  • A people-person who loves creating a welcoming atmosphere and giving great service
  • Experience working with customers or restaurant guests
  • Excellent English speaking and writing skills
  • Comfortable working with computers
  • Able to stand for periods of time
  • Able to lift up to 25 pounds if needed

Job Duties

  • Greet guests and warmly welcome to the restaurant upon arrival
  • Make all of our guests feel comfortable and let them know you are there to personally take care of them
  • Know regular guests by name
  • know their preferences and needs
  • When on a wait, record guest's name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available
  • Seat guests based on their preferences while also balancing customer flow
  • Present guests with a menu when they are seated
  • ensure the table looks clean, tidy, and up to our standards
  • Thank guests as they leave and invite them to return soon

Job Criteria

Experience

Entry Level (1-2 years)


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