Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Bonus based on performance
Employee Discounts
flexible schedule
free food and snacks
free uniforms
Paid Time Off
Training and Development

Job Description

We are a busy, well-established restaurant known for our vibrant atmosphere and excellent customer service. Our establishment prides itself on offering a warm, welcoming environment where guests not only enjoy outstanding meals but also receive attentive and friendly service from our dedicated team. Our focus is on creating memorable dining experiences for every customer, ensuring satisfaction and encouraging repeat visits. We continually strive to maintain high standards in all aspects of our service, from the quality of our food to the courtesy and efficiency of our staff.\n\nWe currently have an opening for a hostess, a critical role that forms the frontline of our restaurant’s guest experience. As a hostess, you will be the first point of contact for guests as they enter the restaurant. Your responsibilities will include greeting them warmly and escorting them to their tables or waiting areas, managing seating arrangements effectively to balance server workloads, and providing menus while answering guests' initial questions. This role demands excellent interpersonal skills as you will engage with guests throughout their dining experience to ensure their satisfaction and address any concerns or complaints promptly and professionally.\n\nThis position is ideal for someone who thrives in a fast-paced environment, is comfortable standing for long periods, and has the ability to handle a busy shift with grace and efficiency. The role also involves assisting with other restaurant duties as needed, making it an excellent opportunity for individuals looking to build experience in the hospitality industry. We value positive attitudes, teamwork, and a commitment to delivering high-quality service. Employment is offered as a full-time or part-time position with a flexible schedule to accommodate various needs, and competitive compensation including bonuses based on performance. If you are passionate about hospitality and customer service, and enjoy working in a lively restaurant setting, this hostess position is the perfect fit for you.

Job Requirements

  • High school diploma or equivalent preferred
  • 18 years old is a requirement will be helping to serve drinks from the bar
  • Ability to provide top-notch customer service in a fast-paced environment
  • A positive attitude and ability to work well under pressure with all restaurant staff
  • Does high-quality work while unsupervised
  • Able to work in a standing position for long periods of time
  • Able to safely lift and easily maneuver trays of food when necessary
  • Willing to follow instructions and ask questions for clarification if needed
  • Able to work in a busy restaurant environment
  • Restaurant experience a plus

Job Qualifications

  • High school diploma or equivalent preferred
  • Ability to provide top-notch customer service in a fast-paced environment
  • Positive attitude and ability to work well under pressure with all restaurant staff
  • Does high-quality work while unsupervised
  • Able to safely lift and easily maneuver trays of food when necessary
  • Willing to follow instructions and ask questions for clarification if needed
  • Restaurant experience a plus

Job Duties

  • Greeting guests as they enter and putting them on a waiting list as necessary
  • Providing guests with menus and answering any initial questions
  • Seating guests at tables or in waiting areas
  • Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers
  • Engaging with guests to ensure they're happy with food and service
  • Responding to complaints and helping to resolve them
  • Answering phone calls taking reservations and answering questions

Job Criteria

Experience

Entry Level (1-2 years)


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