North Italia logo

Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $7.25 - $16.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
Hospitality training
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Discounted meals
Career growth opportunities

Job Description

North Italia is a renowned Italian restaurant chain known for its dedication to crafting exceptional handmade Italian dishes made from scratch daily. The establishment prides itself on delivering a memorable dining experience through its carefully prepared menu items like the Prosciutto pizza and the house specialty Bolognese. North Italia is more than just a restaurant; it is a community of passionate servers, hosts, managers, and chefs committed to providing guests with an authentic Italian culinary journey. With a strong emphasis on quality, hospitality, and teamwork, North Italia offers a vibrant and supportive work environment where employees can grow their careers and develop their skills in the hospitality industry.

Currently, North Italia is seeking enthusiastic Hosts and Hostesses who are eager to join the team and contribute to the restaurant’s welcoming atmosphere. This role offers solid pay starting from $7.25 up to $16.00 per hour, with competitive wages and flexible scheduling options to accommodate employees’ diverse needs. The position is ideal for individuals who enjoy interacting with people, have a passion for exceptional customer service, and want to grow their careers in a fast-paced, professional setting.

The host or hostess’s primary responsibility is to greet guests warmly upon arrival, ensuring they feel welcomed and comfortable throughout their dining experience. This role involves managing guest seating efficiently by balancing customer flow with individual preferences, taking reservations or waitlist information accurately, and maintaining a tidy and inviting dining environment. The successful candidate will know regular guests by name and preferences, enhancing the personalized service that North Italia is known for. Additionally, the role offers excellent opportunities for growth, supported by hospitality training and career advancement programs that allow team members to climb the ranks within the restaurant or broader company.

Employees at North Italia enjoy numerous benefits including health coverage (medical, dental, and vision) when working an average of 25 hours per week, paid time off, discounted shift meals, and a 35% discount for dining as a guest. Furthermore, team members may be eligible for up to 50% next day pay, ensuring financial flexibility and stability. The company fosters an inclusive and welcoming workplace that values diverse perspectives, experiences, and backgrounds. North Italia is committed to equal employment opportunities and reasonable accommodations for applicants with disabilities.

In summary, this host or hostess position at North Italia provides a rewarding opportunity to work with a respected culinary brand that values employee development, customer satisfaction, and team collaboration. Whether you are seeking a career change or starting a career from scratch, North Italia offers a supportive environment where you can thrive and make meaningful contributions to an exceptional dining experience.

Job Requirements

  • Experience working with customers or restaurant guests
  • Excellent English speaking and writing skills
  • Comfortable working with computers
  • Ability to stand for long periods
  • Ability to lift 25 pounds if needed

Job Qualifications

  • A people-person who loves creating a welcoming atmosphere and giving great service
  • Experience working with customers or restaurant guests
  • Excellent English speaking and writing skills
  • Comfortable working with computers
  • Ability to stand for periods of time
  • Ability to lift up to 25 pounds if needed

Job Duties

  • Greet guests and warmly welcome to the restaurant upon arrival
  • Make all of our guests feel comfortable and let them know you are there to personally take care of them
  • Know regular guests by name
  • know their preferences and needs
  • When on a wait, record guest's name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available
  • Seat guests based on their preferences while also balancing customer flow
  • Present guests with a menu when they are seated
  • ensure the table looks clean, tidy, and up to our standards
  • Thank guests as they leave and invite them to return soon

Job Criteria

Experience

Entry Level (1-2 years)


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