Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Benefits
flexible scheduling
Hospitality training
health benefits
Paid Time Off
discounted shift meals
employee meal discount
Career growth opportunities
Job Description
North Italia is a renowned Italian restaurant chain known for its commitment to quality, craftsmanship, and authentic handmade dishes prepared from scratch daily. With locations across various cities, North Italia prides itself on delivering exceptional dining experiences through its beautifully crafted menus that highlight traditional Italian recipes like the Prosciutto pizza and house specialty Bolognese. The restaurant operates within a fast-paced yet supportive environment where hospitality, teamwork, and a passion for food drive the culture. North Italia offers a dynamic workplace where employees not only grow professionally but also become part of a close-knit family of servers, hosts, managers, and chefs focused on offering guests an unforgettable meal.
The role of Host/Hostess at North Italia is essential to providing outstanding customer service from the moment guests arrive until their departure. This position offers solid pay with room to grow, earning between $15.00 and $16.00 per hour, and provides flexible scheduling to accommodate work-life balance. Hosts and Hostesses are the face of the establishment, responsible for warmly greeting customers, managing seating arrangements, and ensuring a welcoming atmosphere that encourages guests to return. The job includes essential hospitality training to help employees refine their skills for a career in the restaurant industry, making this position suitable for those starting out or looking for a change.
North Italia offers healthcare benefits including medical, dental, and vision coverage to employees who average 25 hours per week, along with paid time off under the same eligibility criteria. Additionally, team members enjoy discounted shift meals and a 35% discount when dining in as guests, fostering a sense of community and appreciation among employees. There is also an opportunity for expedited pay access through up to 50% next-day pay, subject to certain conditions. Career growth is actively supported through internal opportunities, making North Italia not just a place to work but a place to build a rewarding career in hospitality. This role is designed for people who excel at creating a positive environment, have excellent communication skills, and take pride in delivering excellent service.
The role of Host/Hostess at North Italia is essential to providing outstanding customer service from the moment guests arrive until their departure. This position offers solid pay with room to grow, earning between $15.00 and $16.00 per hour, and provides flexible scheduling to accommodate work-life balance. Hosts and Hostesses are the face of the establishment, responsible for warmly greeting customers, managing seating arrangements, and ensuring a welcoming atmosphere that encourages guests to return. The job includes essential hospitality training to help employees refine their skills for a career in the restaurant industry, making this position suitable for those starting out or looking for a change.
North Italia offers healthcare benefits including medical, dental, and vision coverage to employees who average 25 hours per week, along with paid time off under the same eligibility criteria. Additionally, team members enjoy discounted shift meals and a 35% discount when dining in as guests, fostering a sense of community and appreciation among employees. There is also an opportunity for expedited pay access through up to 50% next-day pay, subject to certain conditions. Career growth is actively supported through internal opportunities, making North Italia not just a place to work but a place to build a rewarding career in hospitality. This role is designed for people who excel at creating a positive environment, have excellent communication skills, and take pride in delivering excellent service.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Comfort with standing and physical activity during shifts
- Must be able to lift up to 25 pounds
- Basic computer skills
Job Qualifications
- A people-person who loves creating a welcoming atmosphere and giving great service
- Experience working with customers or restaurant guests
- Excellent English speaking and writing skills
- Comfortable working with computers
- Able to stand for periods of time
- Able to lift up to 25 pounds if needed
Job Duties
- Greet guests and warmly welcome to the restaurant upon arrival
- Make all of our guests feel comfortable and let them know you are there to personally take care of them
- Know regular guests by name
- know their preferences and needs
- When on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available
- Seat guests based on their preferences while also balancing customer flow
- Present guests with a menu when they are seated
- ensure the table looks clean, tidy, and up to our standards
- Thank guests as they leave and invite them to return soon
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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