
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $7.25 - $15.00
Work Schedule
Standard Hours
Flexible
Benefits
flexible scheduling
Hospitality training
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
discounted shift meals
employee dining discount
Job Description
North Italia is a renowned Italian restaurant chain that prides itself on delivering freshly handmade Italian dishes from scratch every day. Specializing in authentic Italian cuisine such as their signature Prosciutto pizza and house specialty Bolognese, North Italia combines culinary excellence with a warm, welcoming atmosphere. As a part of the broader Cheesecake Factory family, North Italia emphasizes not just great food, but also an exceptional guest experience and a positive work environment. Their commitment to quality and hospitality sets them apart as a top dining destination for Italian food lovers. With multiple locations, they offer a vibrant and fast-paced workplace ideal for those passionate about Italian cuisine and customer service. North Italia is committed to equity and inclusivity as an equal opportunity employer and uses the E-Verify system, ensuring a respectful and diverse workplace for all employees.
The Host/Hostess role at North Italia is a vital position within their front-of-house team, welcoming guests and ensuring a smooth and enjoyable dining experience from the moment of arrival. Offering solid pay ranging between $7.25 to $15.00 per hour depending on experience and shift, this position provides great opportunities for those starting or advancing their careers in hospitality. Employees benefit from flexible scheduling options designed to fit various lifestyles and commitments, as well as robust hospitality training that develops essential skills for success in the restaurant industry.
This role requires serving as the first point of contact, greeting guests warmly, managing waitlists, seating guests according to their preferences, and maintaining a clean and inviting environment. Additionally, hosts/hostesses are encouraged to build rapport with returning guests by remembering names and preferences, enhancing guest satisfaction and loyalty. North Italia offers health benefits, including medical, dental, and vision coverage for those working an average of 25 hours or more per week. Paid time off is also available under the same eligibility criteria. The job includes exciting perks such as discounted shift meals, a 35 percent discount for employees dining with guests, and eligibility for up to 50 percent next-day pay (with some exclusions).
Beyond these tangible benefits, the company places a strong emphasis on career growth opportunities, fostering a supportive environment where employees can thrive and build a meaningful career. North Italia is more than just a restaurant; it is a family of professionals dedicated to delivering memorable Italian meals and experiences. Whether you are looking for part-time work or a long-term career path in hospitality, joining North Italia means becoming part of a community that values your contributions, supports your development, and celebrates the passion for exceptional service and cuisine.
The Host/Hostess role at North Italia is a vital position within their front-of-house team, welcoming guests and ensuring a smooth and enjoyable dining experience from the moment of arrival. Offering solid pay ranging between $7.25 to $15.00 per hour depending on experience and shift, this position provides great opportunities for those starting or advancing their careers in hospitality. Employees benefit from flexible scheduling options designed to fit various lifestyles and commitments, as well as robust hospitality training that develops essential skills for success in the restaurant industry.
This role requires serving as the first point of contact, greeting guests warmly, managing waitlists, seating guests according to their preferences, and maintaining a clean and inviting environment. Additionally, hosts/hostesses are encouraged to build rapport with returning guests by remembering names and preferences, enhancing guest satisfaction and loyalty. North Italia offers health benefits, including medical, dental, and vision coverage for those working an average of 25 hours or more per week. Paid time off is also available under the same eligibility criteria. The job includes exciting perks such as discounted shift meals, a 35 percent discount for employees dining with guests, and eligibility for up to 50 percent next-day pay (with some exclusions).
Beyond these tangible benefits, the company places a strong emphasis on career growth opportunities, fostering a supportive environment where employees can thrive and build a meaningful career. North Italia is more than just a restaurant; it is a family of professionals dedicated to delivering memorable Italian meals and experiences. Whether you are looking for part-time work or a long-term career path in hospitality, joining North Italia means becoming part of a community that values your contributions, supports your development, and celebrates the passion for exceptional service and cuisine.
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to work flexible hours including nights, weekends, and holidays
- ability to stand for extended periods
- able to lift up to 25 pounds
- basic computer skills
- excellent communication skills in English
Job Qualifications
- Experience working with customers or restaurant guests
- excellent English speaking and writing skills
- comfortable working with computers
- able to stand for periods of time
- able to lift up to 25 pounds
- strong interpersonal and communication skills
- friendly and welcoming demeanor
Job Duties
- Greet guests and warmly welcome to the restaurant upon arrival
- make all of our guests feel comfortable and let them know you are there to personally take care of them
- know regular guests by name
- know their preferences and needs
- when on a wait, record guest's name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available
- seat guests based on their preferences while also balancing customer flow
- present guests with a menu when they are seated
- ensure the table looks clean, tidy, and up to our standards
- thank guests as they leave and invite them to return soon
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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