Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
competitive rates
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
opportunities for career growth
Working within a luxury hospitality environment
Job Description
The Global Ambassador Hotel is a prestigious luxury establishment located in Phoenix, renowned for its Michelin Key designation and its commitment to redefining urban hospitality. Situated in one of the most vibrant and growing urban centers, The Global Ambassador offers guests a sophisticated and refined experience that marries exquisite service with luxurious amenities in a setting that feels both exclusive and inviting. As a luxury hotel, it caters to a discerning clientele seeking not only comfort but a unique atmosphere that stands out from the typical hospitality options in the region. This makes The Global Ambassador a sought-after destination for... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hosting or customer service role preferred
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Friendly and professional demeanor
- Availability to work holidays and weekends
- Proof of eligibility to work in the United States
Job Qualifications
- Previous hosting/restaurant experience preferred
- Excellent interpersonal and communication skills
- Ability to multi-task and work in a fast-paced environment
- Must have a great personality, desire to serve guests, and enjoy working as part of a team
- Passion for providing outstanding guest service
- Professional appearance and demeanor
- Must be able to work on holidays and/or weekends
Job Duties
- Warmly greet and seat restaurant guests
- Manage restaurant guest flow and seating efficiency
- Monitor and maintain adequate table availability
- Address guest concerns and requests in a timely manner
- Work closely with restaurant management and wait staff
- Maintain a professional, friendly, and hospitable presence
- Ensure reception and waiting areas are properly supplied and set up
- Other duties as assigned to support restaurant operations
- When possible, open the front door for guests entering or leaving the restaurant
- When on a wait, record guest's name and number of people in party, provide guests with estimated waiting time
- Call out name and number of party when tables become available
- Accommodate special seating requests for guests whenever possible
- Seat guests based on guest preferences and balancing of guest flow in service stations
- Upon seating, offer guests a menu and inspect table for proper presentation and completeness
- Thank guests as they leave and invite them to return
- Answer incoming phone calls
- take complete messages, complete timely call backs
Job Location
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