Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
flexible schedule
Job Description
Fogo de Chão - Miami is a renowned Brazilian steakhouse that prides itself on delivering an authentic churrasco dining experience. Established as part of a global brand, Fogo de Chão combines traditional Brazilian hospitality with modern fine dining to create a welcoming and memorable environment for guests. The Miami location continues this legacy by offering exceptional service paired with high-quality meats and rich, flavorful side dishes in an elegant setting. Known for their commitment to excellence and guest satisfaction, Fogo de Chão emphasizes both dining and hospitality, making it a celebrated destination in Miami Beach for locals and visitors alike.
The Host/Hostess role at Fogo de Chão - Miami is a crucial position at the forefront of guest interaction. As the first point of contact, the Host or Hostess is responsible for greeting guests with a warm and professional demeanor, setting the tone for an exceptional dining experience. This role is ideally suited for individuals who excel in communication, possess a keen attention to detail, and have a positive attitude that can shine even under pressure. Beyond welcoming guests, the Host/Hostess manages reservations, handles phone inquiries promptly and courteously, and organizes seating assignments to ensure smooth service flow according to the availability of servers.
This position can be either full time or part time, offering flexibility for various schedules. The role demands both physical stamina and interpersonal skills, as the individual must stand for extended periods, transport items up to 25 pounds, and work efficiently in a fast-paced environment. Attention to hospitality etiquette, including acknowledgment of guests when they enter and leave the restaurant, is essential to maintain the brand’s high standards. The Host/Hostess also supports the team by managing the waitlist, preparing seating assignments before service, and assisting coworkers as needed, ensuring a seamless front-of-house operation.
Additionally, this role involves adhering to Fogo de Chão’s established processes and procedures, contributing to the cleanliness and organization of the front area, and completing any opening or closing shift duties. Full-time hourly employees who have been employed for at least 60 days are eligible for comprehensive medical, dental, and vision insurance benefits, reflecting Fogo de Chão’s commitment to maintaining a supportive work environment. The company is an equal opportunity and E Verify employer, promoting diversity and inclusion in its hiring practices. Candidates interested in joining a dynamic team where hospitality excellence is paramount are encouraged to apply for the Host/Hostess position at Fogo de Chão - Miami in Miami Beach, FL.
The Host/Hostess role at Fogo de Chão - Miami is a crucial position at the forefront of guest interaction. As the first point of contact, the Host or Hostess is responsible for greeting guests with a warm and professional demeanor, setting the tone for an exceptional dining experience. This role is ideally suited for individuals who excel in communication, possess a keen attention to detail, and have a positive attitude that can shine even under pressure. Beyond welcoming guests, the Host/Hostess manages reservations, handles phone inquiries promptly and courteously, and organizes seating assignments to ensure smooth service flow according to the availability of servers.
This position can be either full time or part time, offering flexibility for various schedules. The role demands both physical stamina and interpersonal skills, as the individual must stand for extended periods, transport items up to 25 pounds, and work efficiently in a fast-paced environment. Attention to hospitality etiquette, including acknowledgment of guests when they enter and leave the restaurant, is essential to maintain the brand’s high standards. The Host/Hostess also supports the team by managing the waitlist, preparing seating assignments before service, and assisting coworkers as needed, ensuring a seamless front-of-house operation.
Additionally, this role involves adhering to Fogo de Chão’s established processes and procedures, contributing to the cleanliness and organization of the front area, and completing any opening or closing shift duties. Full-time hourly employees who have been employed for at least 60 days are eligible for comprehensive medical, dental, and vision insurance benefits, reflecting Fogo de Chão’s commitment to maintaining a supportive work environment. The company is an equal opportunity and E Verify employer, promoting diversity and inclusion in its hiring practices. Candidates interested in joining a dynamic team where hospitality excellence is paramount are encouraged to apply for the Host/Hostess position at Fogo de Chão - Miami in Miami Beach, FL.
Job Requirements
- Must be able to transport objects up to 25 lbs
- Stand for long periods of time
- Work at a quick pace
- Must be able to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Friendly and professional demeanor
- Basic computer skills for managing reservations
- Ability to work in a fast-paced environment
Job Duties
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Escort the guests to their table
- Communicate guest concerns to the manager, as appropriate
- Manages competing demands with patience and grace
- Ensures the guests are acknowledged when leaving the establishment
- Answers the telephone within two rings and using proper telephone etiquette
- Accepts and organizes reservations, and prioritizes reservations to accommodate guests
- Manages the wait list
- Prepares seating assignments prior to service
- Helps fellow team members when appropriate
- Upholds the company’s processes and procedures
- Organizes, stocks, and cleans the front area
- Completes any beginning or closing shift duties
Job Criteria
Experience
No experience required
Job Location
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