Host/Cashier/Busser

Black Bear Diners is a well-established family-friendly restaurant chain renowned for serving Good Old Fashioned Family Food since 1995. This beloved dining destination is recognized for its generous portions, homemade meals, and warm, genuine service atmosphere. Black Bear Diners prides itself on delivering consistent, high-quality food in a setting ideal for families, casual diners, and anyone seeking comfort food with a welcoming vibe. The restaurants focus on maintaining a friendly and fun environment where guests feel valued and enjoy a memorable dining experience.

The Server Support Team role at Black Bear Diners is an integral part of the restaurant’s commitment to exceptional guest service. This position involves assisting the front-of-house team by ensuring guests are greeted warmly, seated comfortably, and experience prompt and courteous service throughout their visit. Members of the Server Support Team handle a variety of responsibilities to maintain a smooth operational flow, including managing guest seating, processing orders, maintaining cleanliness in dining and lobby areas, and supporting servers with various tasks. The role demands patience, enthusiasm, a good sense of humor, and the ability to stay calm and multitask effectively in a fast-paced environment.

Applicants for this position can expect to work flexible hours, including nights, weekends, and holidays as required, to meet the needs of the business. Candidates should have physical stamina to stand for long periods, bend, stoop, and lift up to 50 pounds safely. The job entails manual dexterity and the ability to adapt to varying temperature environments such as walk-in refrigerators and ovens. Black Bear Diners emphasizes adherence to uniform and appearance standards, ensuring a professional and inviting presentation to all guests.

This role is crucial in creating a positive first impression and maintaining the high standards of service for which Black Bear Diners is known. By managing guest seating preferences, communicating effectively with servers, and maintaining a clean and orderly dining environment, the Server Support Team member helps deliver a seamless dining experience that encourages guests to return again and again. The position offers a dynamic work environment where teamwork and customer satisfaction are top priorities, and employees play a vital role in upholding the restaurant’s friendly and welcoming reputation. While pay varies by state and specific duties may be adjusted by management, this role is an excellent opportunity for individuals seeking to develop their hospitality skills and contribute to a respected restaurant brand.