Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
meal discounts

Job Description

Ford's Garage is a unique restaurant concept that combines a vintage automotive theme with classic American dining. Known for its distinctive décor inspired by the legendary Ford Motor Company and its innovative menu featuring a range of gourmet burgers, craft brews, and signature cocktails, Ford's Garage strives to offer guests not just a meal but an immersive experience. With locations across several states, Ford's Garage is dedicated to providing an entertaining and memorable dining atmosphere that appeals to families, motor enthusiasts, and casual diners alike. The establishment emphasizes friendly and efficient customer service to ensure every visitor feels welcome and valued from the moment they arrive.

The Host/Hostess-ToGo role at Ford’s Garage is essential in creating a positive and lasting first impression for guests. This position requires individuals who are warm, friendly, and energetic, capable of managing the efficient and timely seating of guests in the restaurant while also handling ToGo orders, reservations, and guest inquiries. Beyond seating duties, this role serves as a key point of contact for phone calls, including call-ahead seating arrangements, ensuring that every guest’s needs are attended to promptly and courteously.

The primary goal of the Host/Hostess-ToGo is to accelerate business development through exemplary customer service that encourages repeat visits and fosters brand loyalty. The role demands the ability to multitask—juggling phone calls, guest interactions, and computer tasks—while maintaining a calm and pleasant demeanor. Hosts and hostesses must be alert and responsive to both guests and team members, adapting quickly to the fast-paced environment of the restaurant.

Candidates for this position should be able to stand for extended periods, have the physical ability to lift objects up to 25 pounds, and demonstrate excellent communication skills in English. Basic computer skills are also important for managing reservations and ToGo orders efficiently. While a high school diploma or equivalent is preferred, the ability to learn quickly and work effectively as part of a team is equally valued.

Overall, this role is ideal for individuals who enjoy engaging with people, thrive in energetic environments, and want to be part of a growing brand that offers exciting opportunities for career advancement. Ford’s Garage provides a dynamic workplace where team members are empowered to contribute to an innovative dining experience that delights guests and distinguishes the brand in the competitive restaurant industry.

Job Requirements

  • High school diploma or equivalent preferred
  • ability to stand for 10 hours
  • ability to lift at least 25 pounds
  • good communication skills
  • command of the English language
  • basic computer usage skills
  • must be alert to the team member and guest needs

Job Qualifications

  • High school diploma or high school equivalency preferred
  • good communication skills
  • command of the English language
  • basic computer usage skills
  • ability to stand for long periods
  • ability to lift at least 25 pounds
  • friendly and attentive demeanor

Job Duties

  • Welcome guests in a warm and friendly manner
  • manage efficient and timely seating of guests
  • answer phone calls and handle guest inquiries
  • manage call-ahead seating and reservations
  • process ToGo orders accurately and promptly
  • maintain alertness to team member and guest needs
  • assist in creating an innovative and entertaining dining experience

Job Criteria

Experience

Entry Level (1-2 years)


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