Host, Summit House - Summer 26

Crystal Mountain is the premier ski resort in Washington State, nestled at the gateway to Mount Rainier National Park. As part of Alterra Mountain Company, a distinguished network of world-class mountain destinations, Crystal Mountain offers an extraordinary experience to skiers, snowboarders, and outdoor enthusiasts in the Pacific Northwest. Known for its breathtaking terrain, pristine slopes, and vibrant mountain culture, this resort is a beloved destination for both winter and summer adventurers alike. The resort blends the beauty of nature with top-tier mountain amenities, aiming to inspire guests and employees with every visit.

Working at Crystal Mountain means joining a passionate team united by a love for the outdoors, community spirit, and dedication to exceptional guest service. The company’s culture is grounded in empowerment, authenticity, collaboration, and purposeful action, striving to shape the future of mountain adventure. With a commitment to sustainability and inclusivity, Crystal Mountain encourages a collaborative environment where employees can grow personally and professionally while enjoying the unique lifestyle that the mountains provide.

This position is for the role of Hostess/Host within the Food and Beverage business unit at Crystal Mountain. Reporting to the Restaurant General Manager and Supervisor, the Hostess/Host plays a crucial role in managing the flow and guest experience of the resort’s restaurant operations. They serve as the welcoming face for guests upon arrival, guiding them through the dining experience with professionalism, warmth, and efficiency. This role requires excellent communication skills, the ability to work quickly and effectively under pressure during busy shifts, and a genuine passion for delivering outstanding customer service.

Hostesses and hosts are responsible for orchestrating the seating arrangements based on server availability and pacing of service, ensuring that each guest’s dining experience is smooth and enjoyable. They maintain waitlists, provide accurate wait time estimates, and keep guests informed, all while handling inquiries about menus and hours. Additionally, they play an active role in supporting the restaurant staff by assisting with set up, cleanliness, and overall organization of the host stand and entry areas. This position requires standing for long periods and occasionally lifting or moving up to 20 pounds.

Crystal Mountain offers both full-time and part-time opportunities with competitive pay starting at $17.13 per hour plus tips. As a seasonal employer, it attracts individuals who love the mountains and seek to develop their skills or advance in the ski and hospitality industries. The role offers a perfect blend of work and play in a stunning mountain setting, making it ideal for outdoor lovers, students, or anyone pursuing a career in hospitality with a focus on guest satisfaction and teamwork.

Joining the team means access to a variety of outstanding employee benefits including a free Alterra season pass for unlimited skiing across all Alterra resorts – an offer that extends to spouses and dependents under 25, significant discounts on lift tickets at IKON partner resorts, ski and snowboard lesson and rental discounts, and perks like free ski-referral letters for use at other mountain resorts. Employees also enjoy free access to the mountain during off hours, exclusive night skiing events, and discounts at retail shops and on food and beverage. Additional benefits include employee housing for eligible roles, accrued paid time off, group health insurance, and a 401K plan with a generous match and immediate vesting.

Crystal Mountain is committed to providing equal employment opportunities and reasonable accommodations for individuals with disabilities, fostering a diverse and inclusive workforce. It offers an enriching, fast-paced work environment where team members can grow their careers while experiencing the thrill and beauty of mountain life. If you thrive in a dynamic, team-oriented setting and have a passion for creating memorable experiences for guests, joining the Crystal Mountain team as a Hostess/Host could be your ideal next step.