Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Thompson Dallas is a premier luxury hotel situated in the vibrant heart of downtown Dallas, Texas, conveniently located near the Akard Street stop of the DART train. As a part of The National, Dallas' newest urban luxury mixed-use project, the hotel boasts a distinctive mid-century modern hexagon design that stands prominently above the city skyline. The property features 219 rooms including 52 suites, three full-service dining and beverage venues, a boutique spa and fitness center with an emphasis on wellness, and a variety of elegant event spaces including the expansive 14,000 square foot National Ballroom. Thompson Dallas is part of the boundless Hyatt Hotels Corporation portfolio, renowned for its commitment to quality, luxury, and exceptional guest experiences. The hotel earned an impressive 16th spot on Fortune’s 100 Best Companies to Work For in 2021, underscoring a strong organizational culture centered on employee satisfaction and guest service excellence.
The role of Host/Hostess at Thompson Dallas' food and beverage department offers an incredible opportunity to join a dynamic and highly respected team. This professional position serves as the welcoming face of the hotel’s upscale restaurant and pool areas where guests experience top-tier hospitality from the moment they arrive. Hosts and hostesses are instrumental in shaping first impressions, managing guest seating efficiently, and providing impeccable service with a warm, outgoing personality. The role demands not only hospitality skills but also professionalism, attention to detail, and the ability to anticipate guest needs proactively. Ideal candidates thrive in luxury and upscale environments and bring a smile with every interaction. A solid understanding of upscale beverage programming and a depth of cocktail knowledge beyond the basics are highly preferred for this role, as they help elevate the guest experience further. This position requires strong verbal communication skills to interact kindly and clearly with guests while handling a busy environment. Physical stamina is also necessary as the role may involve lifting moderate amounts of weight. Working as a Host/Hostess at Thompson Dallas is not just a job but a chance to be part of an esteemed hospitality brand committed to excellence, innovation, and guest satisfaction. It is an ideal position for those passionate about delivering exceptional food and beverage service in a sophisticated luxury hotel setting.
The role of Host/Hostess at Thompson Dallas' food and beverage department offers an incredible opportunity to join a dynamic and highly respected team. This professional position serves as the welcoming face of the hotel’s upscale restaurant and pool areas where guests experience top-tier hospitality from the moment they arrive. Hosts and hostesses are instrumental in shaping first impressions, managing guest seating efficiently, and providing impeccable service with a warm, outgoing personality. The role demands not only hospitality skills but also professionalism, attention to detail, and the ability to anticipate guest needs proactively. Ideal candidates thrive in luxury and upscale environments and bring a smile with every interaction. A solid understanding of upscale beverage programming and a depth of cocktail knowledge beyond the basics are highly preferred for this role, as they help elevate the guest experience further. This position requires strong verbal communication skills to interact kindly and clearly with guests while handling a busy environment. Physical stamina is also necessary as the role may involve lifting moderate amounts of weight. Working as a Host/Hostess at Thompson Dallas is not just a job but a chance to be part of an esteemed hospitality brand committed to excellence, innovation, and guest satisfaction. It is an ideal position for those passionate about delivering exceptional food and beverage service in a sophisticated luxury hotel setting.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or food and beverage service
- Physical stamina to lift moderate amounts of weight
- Availability to work flexible shifts including evenings, weekends, and holidays
- Strong verbal communication skills
- Ability to maintain a professional appearance and demeanor
Job Qualifications
- Experience in upscale food and beverage service preferred
- Strong verbal communication skills
- Knowledge of cocktail and beverage programming is a plus
- Ability to work well in a fast-paced luxury environment
- Excellent interpersonal and customer service skills
- Ability to maintain professionalism and positive demeanor under pressure
Job Duties
- Greet guests warmly and professionally as they enter the restaurant or pool area
- Manage guest seating and reservations efficiently to maximize service flow
- Communicate clearly and courteously with guests and team members to ensure smooth operations
- Maintain a welcoming atmosphere by anticipating guest needs and preferences
- Uphold the highest standards of hospitality and professionalism at all times
- Assist in coordinating with the beverage and kitchen teams to support service excellence
- Handle guest inquiries and concerns promptly and effectively to ensure satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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