Job Overview

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Compensation

Hourly
Exact $12.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Meal Allowances
retirement plans
Professional development support
flexible scheduling

Job Description

Our hiring establishment is a well-regarded restaurant known for its commitment to delivering exceptional dining experiences. As a vibrant part of the hospitality industry, this restaurant prides itself on providing guest-centered service in a welcoming and efficient environment. The restaurant creates a positive atmosphere where guests feel valued and are encouraged to return repeatedly. It continuously invests in training and retains a team dedicated to maintaining high standards of customer satisfaction and operational excellence.

The role we are seeking to fill is that of a Front-of-House Team Member specializing in greeting, seating, and engaging with guests to ensure they enjoy a memorable dining occasion. This position focuses on delivering friendly, prompt, and individualized service to every guest. A crucial part of the role includes managing the flow of guests efficiently in the dining area, accommodating special seating requests, and maintaining cleanliness throughout the restaurant including entrance, lobby, dining room, and restrooms. You will play a fundamental role in welcoming guests warmly, managing seating logistics, and assisting servers while ensuring restaurant standards are met. This position also involves handling food and beverage orders for takeout and managing payment processes accurately.

The ideal candidate must possess excellent interpersonal and communication skills to interact effectively with guests and team members. Ability to work on your feet for long hours, managing physical demands such as lifting and carrying items, is essential. Previous experience with point-of-sale systems and basic math skills will support efficient order processing and payment handling. Flexibility to perform side work at the beginning and end of each shift and assist in any area as needed to contribute to smooth restaurant operations is a critical attribute for success in this position.

This opportunity is best suited for individuals passionate about hospitality, eager to contribute to team success, and looking to build a career in the fast-paced restaurant environment. Staff members who take ownership of their roles, demonstrate reliability, and present a pleasant demeanor make a positive impact on the restaurant’s reputation and guest return rates. We offer a dynamic, customer-focused workplace where each team member plays an important role in upholding our service excellence and creating lasting guest memories.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or restaurant environment preferred
  • excellent communication skills
  • ability to stand and walk for extended periods
  • ability to lift up to 30 pounds
  • basic math skills
  • proficiency in operating a point-of-sale system
  • ability to work flexible hours including evenings and weekends

Job Qualifications

  • Possess verbal and language skills to understand and communicate with guests
  • possess basic math skills, operate a point-of-sale system, and have the ability to handle money
  • able to bend, stoop and work in a standing position for long periods of time (up to 5 hours)
  • able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds
  • able to lift and carry up to 30 pounds for bussing

Job Duties

  • Greet all arriving guests warmly and promptly
  • accommodate special seating requests for guests whenever possible
  • seat guest guests based on guest preferences and balancing of customer flow in service stations
  • when immediate seating is limited, record guest names and number of people in party
  • provide guests with estimated waiting time
  • call out name and number of party when tables become available
  • upon seating, offer guests a menu
  • inspect table for proper presentation and completeness
  • relay messages to servers as needed
  • maintain clean entrance, lobby, dining room, and restrooms
  • assist servers in maintaining and stocking service stations
  • clean and reset tables promptly
  • clean chairs, booths, and surrounding carpet
  • take food and beverage orders from guests requesting take out service, enter orders in our point-of-sale system
  • process payments correctly and efficiently
  • close checks
  • thank guests for their visit and invite them to return
  • perform side work at the start and end of each shift as assigned
  • be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Job Criteria

Experience

No experience required


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