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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
TGI Fridays is a worldwide casual dining restaurant chain renowned for its vibrant atmosphere, friendly service, and high-quality American cuisine. Founded with the mission to provide a fun and energetic dining experience, TGI Fridays has become a popular spot for guests seeking a welcoming environment to enjoy great food and drinks. The Dallas-Fort Worth International Airport location, specifically at B-10, embraces this tradition by delivering exceptional hospitality and excellent service to travelers and locals alike. This location offers guests a lively and inviting ambiance that is perfect for casual dining, socializing, and relaxation in a busy airport setting. At TGI... Show More
Job Requirements
- Must be able to carry natural conversations with guests without sounding scripted or intrusive
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to guests as well as being able to understand requests for assistance
- Must be able to clearly communicate guests needs to waiters, bussers, managers, etc
- Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
- Must be able to walk and stand during entire shift
- Must be able to reach, bend, stoop and wipe
- Must be able to carry trays or supplies 10-30 lbs
Job Qualifications
- Must be able to carry natural conversations with guests without sounding scripted or intrusive
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to guests
- Must be able to understand requests for assistance
- Must be able to clearly communicate guests needs to waiters, bussers, managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
- Must be able to walk and stand during entire shift
- Must be able to reach, bend, stoop and wipe
- Must be able to carry trays or supplies weighing 10-30 lbs
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Inform guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
- Promptly answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the dining and bar areas and provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Follow all relevant brand standards to deliver Fridays Service Style
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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